Amnesia keeps crashing and leading me to this support page, but I don't see my proble

[RyanSAmnesia]

So, I've recently had trouble with the C++ 2010 redistributable but that is ok now. Now that I have gotten the game to boot up, It now sends me to the black box, telling me to go here with this reason: Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 0023:00000000 What does this mean? and how do I fix it?

Never seen the error exception before. I assume you have a hard copy of the game? What OS are you using? It may be a permission thing. By the way welcome to the community.
(Also try not to double post.)

I didn't mean to double post, I just posted that then I registered then I did it again to get notifications also, Hpl log? ill have to find it first. and I don't have a hard copy... just a digital version on steam