[HELP] game crushes

[the one2]

when I enter this door:
http://www.swf.co.il/out.php/i19255_.JPG
there is a loading and my game crushes,its just in the begining of the game in the first level.
can someone help me solve this problem,many thanks

[jens]

This patch will fix it http://support.frictionalgames.com/entry/70/

or if it is the demo this one will http://support.frictionalgames.com/entry/76/

[the one2]

thank you very much.