Freezes when it comes to the "create profile" screen

**Organ** · 11-19-2012, 04:56 AM

I tried google and everything. The game runs smooth and everything once until the game comes to the "creat profile" part, it just freezes and wont let me do anything.
I recently bought the game at my local Staples store, so yeah...
Anyone help?
Tried everything, re-installnig, etc...

**jens** · 11-19-2012, 08:22 AM

Can try update the drivers for the graphics card, but I think this happens when you have a quite old integrated graphics card that is not really capable of running the game.

**Organ** · 11-19-2012, 09:40 AM

(11-19-2012, 08:22 AM)jens Wrote: Can try update the drivers for the graphics card, but I think this happens when you have a quite old integrated graphics card that is not really capable of running the game.

No, I don't think so. I run other games with higher graphic needs. I mean, it runs normal. Everything else. The beginning part where it asks me to press "ok" for the next slide and asks me to set the darkness quality. I really have no idea.

**TheBlastPassage** · 11-19-2012, 04:51 PM

Please attach HPL.log file found under documents/Amnesia/Main

Also, what are your PC specs?

**Organ** · 11-20-2012, 06:08 AM

(11-19-2012, 04:51 PM)TheBlastPassage Wrote: Please attach HPL.log file found under documents/Amnesia/Main

Also, what are your PC specs?

Got it fixed, had to run it in the lowest possible settings.

**TheBlastPassage** · 11-20-2012, 06:33 PM

Yes, that helps a lot