about requiem ending [spoiler]

[zobook]

Hi, i have aquietion about the ending in Requiem. I finished the game two times, the second, finding all nine secret objects so i get the extended version ending with the code and everything. But at the incinerator room i can't get out the door (to get "the other ending").

Why? what i'm missing?

Thanks (and sorry if my english is wrong)

[Yuhaney]

The patch, maybe?
Without patch, there's no possibility to go out of the door...

[zobook]

The patch, maybe?
Without patch, there's no possibility to go out of the door...

thanks...will try