Game Crashes/Freezes

[Livo]

Hello

I have an technical issue with the game. Few weeks ago I bought the game and everything seemed fine. I didn't have any problems while starting the game. I started to play some custom story and everything worked flawlessly, but then suddenly game freezed. I didn't get any message that it stopped working or anything. I couldn't do anything so i restarted the computer. I thought that it was an accident. I didn't happen again when I played the same Cust. St. Yesterday, I played a new Cust. St. and it happened again.

I haven't install that new patch you released since I got the game from Steam. It installed it automatically (I think).

I also had some statics on the screen before I turned on vertical sync. Are those things somehow related?

Please tell me if you have a solution.

[Romulator]

Play the game until it crashes again, then navigate to the location of your hpl.log file. You can find the one appropriate for your system at Problem X of the Troubleshooting Guide.