HELP!!!! Problem with game

**haydensimmons69** · 07-01-2009, 05:01 AM

I just got my copy of the penumbra collection, and installed it, but when i go to play the first episode, it crashes. is there a way i can remedy this? im running vista, and have all my updated video/audio drives. everything is correct, is there some patch out there or something???

If so could somebody please link it to me? Thanks for your time

**nate22181** · 07-01-2009, 05:18 AM

Did you get the game through steam? Or is this a retail copy?

**haydensimmons69** · 07-01-2009, 06:07 AM

(07-01-2009, 05:18 AM)nate22181 Wrote: Did you get the game through steam? Or is this a retail copy?

retail...does this matter? lol btw, didnt know i could get it from steam Tongue

**jens** · 07-01-2009, 06:23 AM

What graphics card do you have?

Go to My Documents/Penumbra Overture/Episode1/ and take the hpl.log file and post it here.

**haydensimmons69** · 07-01-2009, 06:27 AM

(07-01-2009, 06:23 AM)jens Wrote: What graphics card do you have?

Go to My Documents/Penumbra Overture/Episode1/ and take the hpl.log file and post it here.

-------- THE HPL ENGINE LOG ------------

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating resource managers
Misc Creation
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init low level graphics
Setting video mode: 800 x 600 - 32 bpp
Init Glee...OK
Setting up OpenGL
Max texture image units: 16
Max texture coord units: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 4
Multisampling: 0
Vertex Program: 1
Fragment Program: 1
NV Register Combiners: 0
NV Register Combiners Stages: 11
ATI Fragment Shader: 0
Creating graphic systems
Creating Renderer2D
Renderer2D created
Creating Renderer3D
Load Renderer3D gpu programs:
Extrude
Diffuse Vertex
Diffuse Fragment
Fog
Creating fog textures: Solid Additive Alpha
CG ERROR : The program could not load.
ERROR: Couldn't create program 'refract_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'refract_special_fp.cg'
Refraction will not be supported!
init sky box
Renderer3D created
Creating screen buffers size 800.000000 : 600.000000
ERROR: Couldn't create screenbuffer!
Creating programs
CG ERROR : The program could not load.
ERROR: Couldn't create program 'PostEffect_Blur_Rect_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'PostEffect_Blur_2D_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'PostEffect_Bloom_fp.cg'
ERROR: Couldn't load 'PostEffect_Bloom_fp.cg'!
CG ERROR : The compile returned an error.
-----------------------------------
core/programs/PostEffect_Motion_fp.cg(32) : error C5013: profile does not support "for" statements and "for" could not be unrolled.
-----------------------------------
Error loading: 'core/programs/PostEffect_Motion_fp.cg'!
ERROR: Couldn't create program 'PostEffect_Motion_fp.cg'
Dynamic loops in motion blur fp not supported, loading static instead.
CG ERROR : The program could not load.
ERROR: Couldn't create program 'PostEffect_Motion_staticloop_fp.cg'
ERROR: Couldn't load 'PostEffect_Motion_fp.cg'!
CG ERROR : The program could not load.
ERROR: Couldn't create program 'PostEffect_DoF_fp.cg'
ERROR: Couldn't load 'PostEffect_DoF_fp.cg'!
RendererPostEffects created
Adding engine materials
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL.
Trying to open software device... Success!
Device name: Generic Software
Number of mono sources: 32
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
WARNING: Language entry 'EventKeyInNoPower' in category '01_10_small_shaft' already exists!
Initializing Penumbra: Overture Episode 1
Version $Rev: 1789 $
Date $Date: 2007-11-13 03:43:19 +0100 (ti, 13 nov 2007) $
Trying to load vertex program!
Success!
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
--------------------------------------------------------

Game Running
--------------------------------------------------------
Loading collada for 'maps/level00_01_boat_cabin.dae' took: 283 ms
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_Spot_fp.cg'
WARNING: Bone 'joint1' is not attached to skin!
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_Spot_fp.cg'
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
ERROR: Child body 'joint1' for joint 'sjoint2' in mesh 'boat_dynamicparaffin.dae' does not exist!
ERROR: Cannot find sub entity 'parrafinlight_joint1' in mesh 'boat_dynamicparaffin.dae'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Bump_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Light_Spot_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'BumpColorSpec_Light_Spot_fp.cg'
Loading map 'level00_01_boat_cabin.dae' took: 4801 ms

**nate22181** · 07-01-2009, 06:33 AM

That doesnt look to good...try re-installing the game.

**haydensimmons69** · 07-01-2009, 06:33 AM

(07-01-2009, 06:33 AM)nate22181 Wrote: That doesnt look to good...try re-installing the game.

K ill reinstall it, and post that file again

**jens** · 07-01-2009, 06:48 AM

What graphics card? It looks like you have an integrated intel, which is not supported by the game and won't work.

**haydensimmons69** · 07-01-2009, 06:52 AM

(07-01-2009, 06:48 AM)jens Wrote: What graphics card? It looks like you have an integrated intel, which is not supported by the game and won't work.

im not sure how do i find that? and what does an integrated intel mean? lol

**jens** · 07-01-2009, 06:56 AM

In the Start menu there is a Run... command, at the prompt enter dxdiag.exe and the program that starts has a tab that says Display, click on it and to the left it should say what graphics card you have.