Can't start any game, prompts for password

[anelson]

I purchased the game today. The installer runs and checks the key I give it from what I was emailed and says it seems okay. When I try and start a game I get prompted for the password and when I enter what I have been emailed it just goes back to a row of 0's. I installed on an Ubuntu 8.04 Laptop with 4GB of ram and a dual core 2.4 Ghz CPU.
Any thoughts?

Thanks

[jens]

Copy and paste the serial from the mail to the serial prompt to make sure it is correct. Also make sure it is the serial you are using and not the download code.