Registration woes

**ShnitzelKiller** · 08-04-2009, 09:56 PM

I purchased all three games together. So I have all three serial numbers. I successfully registered and beat penumbra overture, but all this time didn't register the other two because I hadn't gotten to them yet. So now, I type in the registration code, I've checked it countless times (I saved the page with the purchases as a PDF so I know they are correct) but it just always resets to 000000000 when I click "validate". And when I exit it tells me "error, incorrect registration code". Could the long wait since purchase to register be at fault?

Tell me what possible causes there could be... is there some proof I can send you that I purchased the game?

**jens** · 08-05-2009, 09:19 AM

Make sure the serials really are correct, that you are using the serials and not the download codes. Perhaps you enter O when it should be 0? The serials does not have a time limit or anything like that.

**ShnitzelKiller** · 08-05-2009, 07:20 PM

There are no "O"s or "0"s in my serial number.

I am absolutely sure the number is 100% correct. And I'm not copying from the download code, I'm typing the serial number, as labeled in the receipt.

**jens** · 08-05-2009, 08:13 PM

If possible copy from the pdf and paste it directly into the serial input.

**ShnitzelKiller** · 08-06-2009, 01:20 AM

(08-05-2009, 08:13 PM)jens Wrote: If possible copy from the pdf and paste it directly into the serial input.

On a mac you can't paste into that field.

**jens** · 08-06-2009, 06:43 AM

You can, you do cmd(apple key)-v when you have the serial window open.

**ShnitzelKiller** · 08-06-2009, 09:01 PM

No I can't.

But this is resolved, it didn't work, now it did. Weird.