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Please check the troubleshooting guides before posting!

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Please check the troubleshooting guides before posting!
Clueless
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#1
Solved: 8 Years, 9 Months, 4 Weeks ago Sad  Please check the troubleshooting guides before posting!
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So, I got Amnesia:TDD yesterday, and finally got around to installing it today. However, as soon as I launched the game, it crashes and Blackbox pops up with "Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 001B:00000000". Attached is the hpl log asked for in other posts.

How do I get this game playable?


Attached Files
.log   hpl.log (Size: 1.64 KB / Downloads: 172)
10-26-2015, 10:09 PM
Mudbill Offline
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#2
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Please check the troubleshooting guides before posting!
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You're lacking video drivers or they are corrupt. Check out the Graphics Card Troubleshooting guide @Question 3.
(This post was last modified: 10-26-2015, 10:48 PM by Mudbill.)
10-26-2015, 10:47 PM
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#3
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Please check the troubleshooting guides before posting!
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Thanks! Unfortunately, the stupid update program doesn't wanna play nice with Windows XP. Eh, guess this means I try it on the laptop next.

Thanks again!
10-27-2015, 03:17 AM
Jump to the post that solved this thread.




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