Retail Game crashes and I am stuck...

[rkaylor]

Game has been great until I hit this point.

I went through everything I could think of and that you mentioned. Checked Video Driver version, Direct X, AO, tried deleting the cfg file and running in default settings, and I am stuck so here is the log file.

This is on a Vista 64 bit machine, Intel core i7 CPU 920 @ 2.67 ghZ, 6GB DDR3

Thank you,
Ronald Kaylor

hpl.log in spoiler:

Spoiler below!

-------- THE HPL ENGINE LOG ------------

Engine build ID 20100818114615

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Setting video mode: 1680 x 1050 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: NVIDIA Corporation
Renderer: GeForce GTS 250/PCI/SSE2
Version: 3.3.0
Max texture image units: 32
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 3.30 NVIDIA via Cg compiler
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
OGL ATIFragmentShader: 0
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (Realtek High Definition Audio)(OpenAL default)
1. Generic Software on Realtek Digital Output (Realtek High Definition Audio)
2. Generic Software on Realtek Digital Output(Optical) (Realtek High Definition Audio)
3. Generic Software on Line 1 (Live! Cam Virtual)
Trying to open device 'Generic Software on Speakers (Realtek High Definition Audio)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 920 ms
Entities: 180 ms
Compilation: 1 ms
Total: 1109 ms
Meshes created: 25
Bodies created: 5
-------- Loading complete ---------
Setting profile: 'Ron' Path: 'C:\Users\Ron\Documents/Amnesia/Main/Ron/'
Saving main config.
Saving user config.
-------- BEGIN LOAD FROM C:\Users\Ron\Documents/Amnesia/Main/Ron/AutoSave_Nave_2010_9_16_17_59_19_0.sav ---------
LOADING SAVE GAME!
-------- Loading map '21_torture_nave.map' ---------
Cache Loading: 2118 ms
Entities: 1146 ms
Compilation: 41 ms
Total: 3504 ms
Meshes created: 485
Bodies created: 175
-------- Loading complete ---------
WARNING: Could not find player start node ''
ERROR: StartPos '' does not exist!
ERROR: Could not find bone 'chain_elbow_right03' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_elbow_right04' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_elbow_right05' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_hand_right03' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_hand_right04' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_hand_right05' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_elbow_left03' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_elbow_left04' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_elbow_left05' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_hand_left03' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_hand_left04' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Could not find bone 'chain_hand_left05' in model 'c:/program files (x86)/steam/steamapps/common/amnesia the dark descent/entities/character/agrippa/agrippa.ent'
ERROR: Light 'PointLight_40' that is connected to lamp 'candle_floor_4' does not exist!
-------- END LOAD ---------

[jens]

It crashes when finishing loading a level?

Try replaying from an earlier save and see if that helps if so.

[Thomas]

And if that fails, it is probably corrupt cache file. Uninstall and reinstall and it should work fine.

[rkaylor]

It crashes when finishing loading a level?

Try replaying from an earlier save and see if that helps if so.

Tried this already with no luck

---

And if that fails, it is probably corrupt cache file. Uninstall and reinstall and it should work fine.

Doing this now, crossing my fingers
I purchased this game through Steam is that makes a difference.
I am going to install it to my laptop and copy the saved game files over and see if I have the same issue as well.

[rkaylor]

It crashes when finishing loading a level?

Try replaying from an earlier save and see if that helps if so.

Tried this already with no luck

---

And if that fails, it is probably corrupt cache file. Uninstall and reinstall and it should work fine.

Doing this now, crossing my fingers
I purchased this game through Steam is that makes a difference.
I am going to install it to my laptop and copy the saved game files over and see if I have the same issue as well.

OK the reinstall seemed to fix the issue, Thank you!