SOMA crashes on launch and I can't locate my HPL.log file (Win-10)

08-10-2017, 05:07 AM

As the title suggests, SOMA crashes on launch, only lasting about a half a second before it closes, and (as far as I can tell) I have the proper soft- and hardware to play the game.

Your support provides information for older Windows versions but not where to find the HPL.log file for Windows 10.

The chain I went to to access the SOMA files on my computer was

Spoiler below!

SYSTEM INFORMATION

Spoiler below!

GRAPHICS CARD

Spoiler below!

I have tried all of the troubleshooting I can. I have installed drivers, updated them, verified the local files through Steam, and nothing seems to be working.

As soon as someone explains where I can locate my HPL.log file I will gladly post it here.

I don't know if it will be useful, but for now, my most recent DxDiag file is attached.

Any help would be greatly appreciated.

**Mudbill** · 08-10-2017, 10:07 PM

Intel graphics cards are not supported, so your specs aren't quite there. It can still work though if you have proper drivers for it, but since it's not supported, it cannot be guaranteed.

The log should be located in Documents\My games\Soma\hpl.log. Did you not find it there?