Weird error based on timing?

[Carson]

real quick, i have an hp 8560w, the one with i5 2.6ghz and quadro 1000m 2gb. I run amnesia, first start level fine, intro fine, but once i go down the stairs in to the next room, i get the error after being in the room for a few seconds:

Amnesia.exe caused an EXCEPTION access viol. blah in module nvogl32.DLL at 0023:5FDF1DAA, DrvPresentBuffers()+1819082 bytes

xxxx32.DLL... might be stupid but i have a 64 bit system, is this dll for 32 only or something?

Thanks.

[Romulator]

That error is very odd indeed for the section where it occurs. Can you provide us with a hpl.log file after the crash occurs? It should tell us exactly what causes the error.

If you need more assistance finding your log file, please see Problem X of our Troubleshooting Guide

[Carson]

That error is very odd indeed for the section where it occurs. Can you provide us with a hpl.log file after the crash occurs? It should tell us exactly what causes the error.

If you need more assistance finding your log file, please see Problem X of our Troubleshooting Guide

Sure, just updated and played Justine instead of normal but still got the same error:
Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1280x720 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - Justine - Loading...' pos-1x-1)
Setting video mode: 1280 x 720 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: NVIDIA Corporation
Renderer: Quadro 1000M/PCIe/SSE2
Version: 4.5.0 NVIDIA 354.90
Max texture image units: 32
Max texture coord units: 8
Max user clip planes: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 4.50 NVIDIA
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
OGL ATIFragmentShader: 0
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers / HP (IDT High Definition Audio CODEC)(OpenAL default)
1. Generic Software on Communication Headphones (IDT High Definition Audio CODEC)
Trying to open device 'Generic Software on Speakers / HP (IDT High Definition Audio CODEC)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------
-------- Loading map 'ptest_menu.map' ---------
Cache Loading: 1778 ms
Entities: 913 ms
Compilation: 0 ms
Total: 2724 ms
Meshes created: 28
Bodies created: 9
-------- Loading complete ---------
Setting profile: 'Carson' Path: 'C:\Users\Owner\Documents/Amnesia/Main/Carson/'
-------- Loading map '01_cells.map' ---------
Cache Loading: 3273 ms
WARNING: Could not find child with unique ID 0 to attach to entity 'ritual_prisoner_noillum_1_Body_1' in 'entities/ptest/ritual_prisoner_noillum/ritual_prisoner_noillum.ent'
WARNING: Could not find child with unique ID 1 to attach to entity 'ritual_prisoner_noillum_1_Body_1' in 'entities/ptest/ritual_prisoner_noillum/ritual_prisoner_noillum.ent'
WARNING: Could not find child with unique ID 1 to attach to entity 'safety_normal_vert_1_Body_1' in 'entities/door/safety_normal_vert/safety_normal_vert_noauto.ent'
WARNING: Sub mesh 'Servant_Brute1' does not exist in mesh 'enemy_suitor.msh'!
WARNING: Sub mesh 'Servant_Brute1' does not exist in mesh 'enemy_suitor.msh'!
WARNING: Sub mesh 'Servant_Brute1' does not exist in mesh 'enemy_suitor.msh'!
WARNING: Sub mesh 'Servant_Brute1' does not exist in mesh 'enemy_suitor.msh'!
Entities: 9517 ms
Compilation: 23 ms
Total: 13426 ms
Meshes created: 292
Bodies created: 116
-------- Loading complete ---------

now that I see it could it just be I need to redownload and install because files cant be found? Ill search and see if theyre in their folders and if not ill see if I can redownload and find them.