Amnesia crashing after selecting new game

[macalester]

I am planning on buying this game, but downloaded the demo to ensure that it worked on my laptop, which at the moment it doesn't. It always crashes when I select start a new game and then I'll either hear the first few lines of dialogue or just see the loading screen and then it will crash. I read the post about updating my drivers and I followed the steps to update them (well I think I did) but it still doens't work. Any logs you guys want me to post to try and help diagnose it?

Thanks in advance

[jens]

Pos the hpl.log file for My Documents/Amnesia/

[macalester]

Version 1.10
-------- THE HPL ENGINE LOG ------------
Engine build ID 20100818114615

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1024x768 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: ATI Technologies Inc.
Renderer: ATI Mobility Radeon HD 3400 Series
Version: 2.1.7659 Release
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 4
Max color render targets: 4
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.20
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 1
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers / Headphones (IDT High Definition Audio CODEC)(OpenAL default)
1. Generic Software on Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC)
Trying to open device 'Generic Software on Speakers / Headphones (IDT High Definition Audio CODEC)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
- DEMO VERSION -
--------------------------------------------------------

Game Running
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 1673 ms
Entities: 224 ms
Compilation: 1 ms
Total: 1910 ms
Meshes created: 27
Bodies created: 5
-------- Loading complete ---------
Setting profile: 'New Player' Path: 'C:\Users\Nick\Documents/Amnesia/MainDemo/New Player/'

[jens]

go to ati.com and download the latest drivers available for your graphics card. then uninstall the older driver, reboot and install the new driver.

[macalester]

Ok, thanks, I thought I did it before, but clearly not! I'll get back to you with the result.

---

Right, turns out (when looking back at the logs) the installation failed almost immediatly, I've since reinstalled them and it's running smoothly. Thanks a lot!