Steam bought Amnesia problems.

[scottskins]

Hi, I just bought the game from Steam after watching the Zeropunctuation review.

Originally the game crashed on start up, so I installed the patch and now it's asking me for a product key!
As far as I'm aware, I've never been given a product key to go with any of my Steam games and this is really irritating me.
I want to play this game badly and support indie game developers, but they always seem to be bugging out on me.
How do I get my/a product key for the game to run it when I was never given one from steam?

[xiphirx]

When you install the game from steam, it is already up to date. Go to steam, delete local content, then let it reinstall from steam. You get the most up-to-date version.

[scottskins]

well when I was using the steam version, when I installed it without the putting the patch on, it crashed from the start up.

either way, the game is having problems.

[xiphirx]

Please post hpl.log and launcher.log from my documents/Amensia/

[scottskins]

hpl.log is:

Version 1.10
|--Memory Manager Report-------------------------------|
|
| No memory leaks detected. Memory left: 0
|
|------------------------------------------------------|


launcher.log

-------- THE HPL ENGINE LOG ------------
Engine build ID 20100819012504

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Hardware on Realtek HD Audio rear output(OpenAL default)
1. Generic Software on Realtek HD Audio rear output
Trying to open device 'Generic Software on Realtek HD Audio rear output'... Success!
Number of mono sources: 32
Streaming setup: 2 Buffers x 524288 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!

[scottskins]

Can anyone help me here?
I'm going to contact steam regarding this problem, im not happy with the lack of support from frictional themselves.

[xiphirx]

Frictional Games is on vacation until the 3rd of January 2011

I love it when people dont read.

[scottskins]

frustation and imperial bedroom appears to have kt me from reading anything.
but, I now have a new computer, let see if this woks now.

---

right, so its working now fine.
my old PC is getting thrown out the damn window.

seems the game does its job, because its like someone is stoning me to death with bricks of sheer terror, just from suspense of things happening.