Penumbra Collection - Serial Number

**Madval** · 04-13-2011, 10:58 PM

Hi there, I've bought on your store Penumbra collection and Amnesia in october. My hard drive crashed so I lost my games and of course can't find the mail link for re-download the game. How can I do ? Tks.
I've no more the files and no more serial and no more link for download.

I can send information if you need

Tks by advance.
Cheers.

**jens** · 04-14-2011, 08:33 AM

Go to shelf.frictionalgames.com and follow the link to esellerate to retrieve a lost order number.

**Madval** · 04-14-2011, 08:55 AM

(04-14-2011, 08:33 AM)jens Wrote: Go to shelf.frictionalgames.com and follow the link to esellerate to retrieve a lost order number.

Ho thanks a lot !
I've my games again !
Tks again and have a nice day !
Cheers.

**eleozz** · 11-19-2011, 09:16 PM

sorry for the thread rising but i have similar problem

i have buy the penumbra collection @ 7/21/2009 (linux version)
but now i lost the backup (i have my serial number and a printed invoice)

how can i redownload the game?

thanks in advance

EDIT: found it @ shelf.frictionalgames.com

**med67ico** · 05-13-2012, 08:16 PM

Hello i bought Penumbra collection on amazon and i didn't get the serial.

The game works but im trying to install it with Steam. And it requires my serial Of the copy i purchased.

The game was the download version. So i was hopping if there's anything you guys can help me out to find my

serial.?

**jens** · 05-14-2012, 06:24 AM

There is no Steam activation with a game bought from Amazon.