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Game crash after update
Nightwa1ker Offline
Junior Member

Posts: 4
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Joined: Dec 2014
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#1
Solved: 8 Years, 4 Months, 3 Weeks ago Game crash after update

1) I have Game Crash problem after game update on Steam.
2) I tried many things, you recommended in technical support. Nothing works.
3) Yes, vcredist86, and vcredist64 doesnt work too Smile
4) Steam overlay is off, Devil is updated, (moving msvcr files not working too)

.png   123.png (Size: 50.09 KB / Downloads: 168)

.log   errorlog-10-12-2014(14.59.36).log (Size: 34.22 KB / Downloads: 154)
12-10-2014, 04:01 PM
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nebej Offline
Frictional Games

Posts: 179
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#2
Solved: 8 Years, 4 Months, 3 Weeks ago RE: Game crash after update

Try this and post the errorlog
https://www.frictionalgames.com/forum/th...#pid311523
12-11-2014, 03:05 PM
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Nightwa1ker Offline
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Posts: 4
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Joined: Dec 2014
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#3
Solved: 8 Years, 4 Months, 3 Weeks ago RE: Game crash after update

(12-11-2014, 03:05 PM)nebej Wrote: Try this and post the errorlog
https://www.frictionalgames.com/forum/th...#pid311523


Attached Files
.log   errorlog-11-12-2014(20.26.00).log (Size: 48.44 KB / Downloads: 126)
12-11-2014, 09:24 PM
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plutomaniac Offline
Super Moderator

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#4
Solved: 8 Years, 4 Months, 3 Weeks ago RE: Game crash after update

In case this is a different issue, attach HPL.log file as well after the crash occurs as mentioned at the Troubleshooting Guide, Problem X.
12-11-2014, 10:10 PM
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nebej Offline
Frictional Games

Posts: 179
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Joined: Dec 2012
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#5
Solved: 8 Years, 4 Months, 3 Weeks ago RE: Game crash after update

It looks like its related to the gamepad. I will have a fix up tomorrow

You can try and remove any devices that are connected via USB (except mice and keyboard) and see if that works in the meantime
12-11-2014, 11:45 PM
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Nightwa1ker Offline
Junior Member

Posts: 4
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Joined: Dec 2014
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#6
Solved: 8 Years, 4 Months, 3 Weeks ago RE: Game crash after update

(12-11-2014, 10:10 PM)plutomaniac Wrote: In case this is a different issue, attach HPL.log file as well after the crash occurs as mentioned at the Troubleshooting Guide, Problem X.
Removing gamepad doesn't work Smile

Good news everyone, i have uninstalled my DroidPad device(software to play on android device) and my gamepad drivers. It fix my problem.
Thank you Nebej very much, you are awesome!


Attached Files
.log   hpl.log (Size: 2.86 KB / Downloads: 138)
(This post was last modified: 12-12-2014, 01:06 PM by Nightwa1ker.)
12-12-2014, 12:59 PM
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jens Offline
Frictional Games

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#7
Solved: 8 Years, 4 Months, 3 Weeks ago RE: Game crash after update

Great! Can you install the droidpad and gamepad drivers again and then try to run the game with this updated exe https://www.frictionalgames.com/forum/th...#pid311559 and see if that works? Having to remove devices and uninstalling drivers is not a proper fix Smile
12-12-2014, 01:17 PM
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Nightwa1ker Offline
Junior Member

Posts: 4
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Joined: Dec 2014
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#8
Solved: 8 Years, 4 Months, 3 Weeks ago RE: Game crash after update

(12-12-2014, 01:17 PM)jens Wrote: Great! Can you install the droidpad and gamepad drivers again and then try to run the game with this updated exe https://www.frictionalgames.com/forum/th...#pid311559 and see if that works? Having to remove devices and uninstalling drivers is not a proper fix Smile

It works great for me Smile Thank you, one more time!Rolleyes
12-12-2014, 01:38 PM
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