Problem with loading

**XaHSolo** · 09-23-2015, 12:39 AM

Good afternoon!
I purchased the game on Steam. I problemma after that to be a flood and roof collapse. Nothing happens, the black screen, sometimes completely freezes.
Mac OS X 10.8.5. Nvidia GeForse GTX 650 1024 mb. Exclamation

Attach files hpl.log
https://www.dropbox.com/s/h1dexd48ksmv4wi/hpl.log?dl=0

**jens** · 09-23-2015, 07:48 AM

Can you try and verify the cache integrity on steam? Right click soma, properties, local files, verify cache integrity.

**XaHSolo** · 09-23-2015, 05:05 PM

After updating the cache. Errors corrected, but the game is completely stopped running.
Mac writes: An unexpected application termination SOMA.

Attach files mac.log
https://www.dropbox.com/s/9dlrj4igkfjvqz...g.rtf?dl=0

**AaronKOG** · 09-23-2015, 08:43 PM

This should be fixed with the latest steam update. Let me know if that isn't the case.

**XaHSolo** · 09-23-2015, 09:13 PM

Unfortunately, does not change.
Here are the latest logs:
https://www.dropbox.com/s/kpor629gxqnpaj...g.rtf?dl=0

**AaronKOG** · 09-25-2015, 06:54 AM

Please try out the latest public_beta:

http://steamcommunity.com/app/282140/dis...053657683/

I believe I implemented a fix for your issue. If you are still having issues please post the text from the Mac crash dialog.

**XaHSolo** · 09-26-2015, 09:34 PM

Many thanks. I did everything but nothing changed.
Attach files logs:

https://www.dropbox.com/s/fxkk4r587zihdea/hpl2.log?dl=0
https://www.dropbox.com/s/xh3h5r6os7ami3...m.log?dl=0

**AaronKOG** · 09-30-2015, 08:44 PM

I fixed the previously posted crash log, so if you get a crash dialog again please post apple's crash report.

If you still have this issue please post detailed system information. You can find this via Steam->Help->System Information. I have a similar hardware setup and no longer have issues myself after making the fixes. Updating to a newer version OS X (which will update your graphics drivers) may resolve this issue for you.