amnesia.exe caused an EXCEPTION

[typetrap61]

amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKOWN>

what do i do about this? ive tried setting all my graphics to low on the game but it gives me the same thing every time... i dont know what i should do at all... feel like i just bought it for no reason. i have a 64-bit. i seen a post on another forum saying that you need at least 32-bit

[plutomaniac]

First of all the game runs at both 32-bit (x86) and 64-bit (x64).

Secondly, what operating system do you have?

Thirdly, attach us here the file hpl.log found under Documents\Amnesia\Main folder

(most probably you have an old intel graphics card but we'll see...)

[typetrap61]

ok the the system is intel® Core™2 quad cpu Q6600 @ 2.40ghz 2.40ghz

6 gig memory
64bit
windows vista ultimate service pack 2

hpl....



Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1440x900 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1440 x 900 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Intel Bear Lake B
Version: 1.4.0 - Build 7.14.10.1437
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 4
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 0
Max draw buffers: 13
Max color render targets: 21
Packed depth-stencil: 0
Texture float: 0
GLSL Version: (null)
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0

[plutomaniac]

Thank you for your info. Well, your card is completely incapable of playing the same. It is using OpenGL 1.4 when the game requires 2.1 the minimum. You need to buy a new computer with a descent graphics card. Prefer Nvidia or AMD.

Source:

http://www.frictionalgames.com/forum/thread-8395.html

[typetrap61]

Thank you for your info. Well, your card is completely incapable of playing the same. It is using OpenGL 1.4 when the game requires 2.1 the minimum. You need to buy a new computer with a descent graphics card. Prefer Nvidia or AMD.

Source:

http://www.frictionalgames.com/forum/thread-8395.html

so your telling me i need to buy a whole new computer???? is there anyway i can get my money back???

[plutomaniac]

Thank you for your info. Well, your card is completely incapable of playing the same. It is using OpenGL 1.4 when the game requires 2.1 the minimum. You need to buy a new computer with a descent graphics card. Prefer Nvidia or AMD.

Source:

http://www.frictionalgames.com/forum/thread-8395.html

so your telling me i need to buy a whole new computer???? is there anyway i can get my money back???

Look, don't jump there yet. Maybe your laptop has some newer drivers that can be installed but I highly believe they will do anything since the guy in the other thread with the same card couldn't do anything. But tell me your laptop model.

As said in the main game site:

Integrated graphics will likely not work. Low cost video cards may perform worse, or not work at all, even if they are much newer than older medium to high range cards.

[typetrap61]

It is a desktop, dell inspiron 530



is there a way to download some type of an update to fix the problem? or do i have to go out and buy a nividia graphics card?

[plutomaniac]

Hmm, are you sure the graphics card is Intel? Maybe you also have a dedicated one. I think a NVIDIA GeForce 8600 GT card. If it is so then we may be able to make the game run on nvidia. Check what graphics card you have by entering dxdiag at run.

If you only have the Intel card then...

Try that(from Dell - Old but the latest they released):

http://tiny.cc/pcjhu

[typetrap61]

Hmm, are you sure the graphics card is Intel? Maybe you also have a dedicated one. I think a NVIDIA GeForce 8600 GT card. If it is so then we may be able to make the game run on nvidia. Check what graphics card you have by entering dxdiag at run.

If you only have the Intel card then...

Try that(from Dell - Old but the latest they released):

http://tiny.cc/pcjhu

it says....intel ® g33/g31 express cjipset family
chip type intel® GMA3100

so should i go to that link u sent me?

[plutomaniac]

Shame... Anyway, according to Intel:

OpenGL* 1.4 + extensions is supported by the Intel® G31, G33, Q33, and Q35 chipsets.
OpenGL* 2.0 is supported by the Intel® G35 chipset.

So...yes, go with the link but I don't believe that will make any difference.