Facebook Twitter YouTube Frictional Games | Forum | Privacy Policy | Dev Blog | Dev Wiki | Support | Gametee


Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Black screen
jela Offline
Junior Member

Posts: 1
Threads: 1
Joined: Aug 2011
Reputation: 0
#1
Solved: 8 Years, 8 Months, 4 Weeks ago Black screen

The game works great up until I click on a journal entry in the Archives, the one that talks about a blue light. After the flashback has finished I am left with a completely black screen. I can hear sound effects and such, but I can't move or see anything. I've tried quiting the game and reloading but it is still the same. I'm on a Toshiba Satellite C650D -026 with a ATI Radeon HD 4200 graphics card and Windows 7. Any suggestins would be appriciated.
08-16-2011, 12:08 AM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#2
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Black screen

Attach me here the file HPL.log found under Documents\Amnesia\Main folder. Before this scene, turn all your graphics settings to the lowest possible and try to see if that works. Afterwards, turn them back on like before.
08-16-2011, 12:25 AM
Find
kanexo Offline
Junior Member

Posts: 3
Threads: 0
Joined: Aug 2011
Reputation: 0
#3
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Black screen

The exact same problem, the game goes black, i hear the dialog about the "Faint blue shimmer" and it stays black. i can hear everything, use the menu (cant use the inventory) My computer is poor, so i play the game already with the lowest graphics.

I've attached the log file


Attached Files
.log   hpl.log (Size: 3.39 KB / Downloads: 114)
08-18-2011, 08:34 AM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#4
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Black screen

ok, I need you to attach me the correct HPL.log found under Documents\Amnesia\Main folder. Also, what operating system do you have?
08-18-2011, 08:41 AM
Find
kanexo Offline
Junior Member

Posts: 3
Threads: 0
Joined: Aug 2011
Reputation: 0
#5
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Black screen

Oh sorry :) i got mixed up. Here is the correct file

Im using Windows 7 home premium x84 (32 bit)


Attached Files
.log   hpl.log (Size: 14.3 KB / Downloads: 108)
(This post was last modified: 08-18-2011, 08:55 AM by kanexo.)
08-18-2011, 08:52 AM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#6
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Black screen

Make sure you have the latest driver installed:

http://www.nvidia.com/object/win7-winvis...river.html

Your card can barely run the game so it is not strange that the problem occurs.
08-18-2011, 09:45 AM
Find
kanexo Offline
Junior Member

Posts: 3
Threads: 0
Joined: Aug 2011
Reputation: 0
#7
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Black screen

So, there is nothing to do about it ? if the drivers help, they help, if not, im screwed ?
I hate situations like these
(This post was last modified: 08-18-2011, 09:49 AM by kanexo.)
08-18-2011, 09:48 AM
Find
Tanshaydar Offline
From Beyond

Posts: 3,085
Threads: 17
Joined: Mar 2009
Reputation: 67
#8
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Black screen

Your graphic card is too old. You should buy a new one.

08-18-2011, 09:51 AM
Website Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#9
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Black screen

try the drivers but I don't think they will help. The card is just old...
08-18-2011, 10:03 AM
Find
tecadarling5 Offline
Junior Member

Posts: 2
Threads: 0
Joined: Nov 2011
Reputation: 0
#10
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Black screen

I don't have winzip, and I can't update my graphics card drivers =[
11-12-2011, 05:44 PM
Find




Users browsing this thread: 1 Guest(s)