Exception access violation

[jens]

Have you tried a different resolution? I am guessing it could be a resolution problem and/or a screen refresh rate problem.

[sharpshooter211]

i have tryed every resolution availible still no luck and what screen refresh rate do i need

edit: just tryed the other screen refresh rate no luck

its really weird it will run any settings off fullscreen but no resolutions work fullscreen

[plutomaniac]

Ok run the game in full screen and then attach us again the file HPL.log to see what's wrong. Also, make sure you have patch v1.2 installed just in case...

[sharpshooter211]

okay ill patch the game first then try again
edit: before i download it tells me the file could harm my computer :O

[plutomaniac]

okay ill patch the game first then try again
edit: before i download it tells me the file could harm my computer :O

what? You mean the Internet Explorer browser message to save or open the file? Of course it won't harm your computer.

[sharpshooter211]

okay and im gonna need a step by step walkthrough as this is my first time patching any software im a noob

[plutomaniac]

Download the update from the link below and supple click to install it:

http://support.frictionalgames.com/entry/98/

[sharpshooter211]

thanks for the link it really is that simple its downloading now

[sharpshooter211]

okay the patch is installed still getting the same problem on my native resolution 1600x900 16:9 EXCEPTION_ACCESS_VIOLATION in module igd10umd32.dll at 0023:0ACE8C65 i gotta say i am getting incredibly frustrated since i have a powerful laptop that should just eat this game for breakfast. anyways here is my hpl log at the moment of the crash

Version 1.20 - s7893131B-539
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1600x900 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1600 x 900 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: NVIDIA Corporation
Renderer: GeForce GT 555M/PCI/SSE2
Version: 4.1.0
Max texture image units: 32
Max texture coord units: 8
Max user clip planes: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 4.10 NVIDIA via Cg compiler
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
OGL ATIFragmentShader: 0
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (Realtek High Definition Audio)(OpenAL default)
1. Speakers (Realtek High Definition Audio)
Trying to open device 'Generic Software on Speakers (Realtek High Definition Audio)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------


Now seriously i have done everythng i can to solve this problem and still havent gotten anywhere

[plutomaniac]

igd10umd32.dll is part on Intel graphics drivers. Do you also have an Intel embedded card and if yes, which one?