Penumbra: Black Plague crashes when loading a certain area.

[TheWolvesofShadows]

It is about an hour or less into the game, Every time this event happens where this voice says "Life...Philip...Here" I get transported to the alternate reality. When it is loading the screen just goes black. And I get this error and within the crash information it says EXCEPTION_ACCESS_VIOLATION. What I should do. I get this Is this a problem with the settings.cfg? I'm pretty sure my video and sound cards are up to date. Also, I should note that I am doing a let's play for this game and had a recording software running called PlayClaw. Is this part of the problem? Please help!