plz help amnesia error crash black box

[Romulator]

To provide proper support, could you please do the following:

1. Where did you get the game from?
2. Could you look at the Troubleshooting Guides and see if you can solve your problem doing that.
3. If you can't solve your problem looking at it, could you provide us with your hpl.log file, which can be found using Problem X as a guide.