Sony Vaio Crash while Launching

[Best]

Dear game support crew,

I have a:
Sony Vaio VPCEG16FM
OS: Windows 7 Home Premium 64-bit
Graphics: Intel HD 3000 (Fully updated using "Have disk" method a few times)

And what happens is I get the pleasure of reading the messages when first launching the game, then I get to the loading screen and it crashes. Usually the Black Box doesn't even show up.

My hpl is attached.

Kind Regards.

[jens]

The drivers probably have not been updated properly, there are a lot of errors in the log indicating something is wrong with the driver installation.

[Best]

OK so I rolled back the driver to the previous version and the game worked except I had the "tiny white dot problem." This made me come look at the forums again and the apparent solution was update it again.

So I did the "have disk" method once again from Intel.com (version 2509) and then I was back to the first error. Maybe Intel made a terrible new driver.

One thing I must note is that everytime I install the new driver, after restart, there are security warnings asking if it's okay to run igfxtray.exe and hkcmd.exe

hpl is still the same.

[jens]

Sounds like the installation of the drivers are not done properly, it should not give security warnings like that. Could be a permission problem with the user or file system.

[Best]

To anyone else with this problem:

Uncheck the box for "always ask to run this program." Basically, it will then always give them permission. It works afterwards.

I bought your game, it's excellent. Good job.

[plutomaniac]

you need to fully uninstall the old VAIO drivers and then use the have disk method again.