repeated crash on startup

**Brady** · 09-10-2013, 08:06 PM

Hi guys, sorry if I'm missing something obvious, but I've tried everything I've seen up here that seems to apply.
1. I run windows 7 64 bit
2. it's a laptop

Thanks so much for all of your hard work in trying to fix this problem for people!

EDIT:I'm pretty sure my graphics card is a radeon, but I'm not entirely sure. There is a radeon graphics sticker on the laptop itself

**plutomaniac** · 09-10-2013, 08:29 PM

You have no graphics card drivers installed or they are corrupted.

**Brady** · 09-10-2013, 08:40 PM

I just updated my Drivers, and it still crashed, as did the crash report program that runs upon the game crashing

**plutomaniac** · 09-10-2013, 08:41 PM

After the recent crash, attach the HPL.log file again.

**Brady** · 09-10-2013, 08:47 PM

I put it into the above post, sorry!

**jens** · 09-10-2013, 08:49 PM

According to the log there is no driver. Are you sure what card you have and that you downloaded the driver and installed it correctly? If radeon card you should go to amd.com to get the driver.

**plutomaniac** · 09-10-2013, 10:35 PM

What graphics card does your laptop have? If you don't know go to start, type dxdiag and check Display tab.