Game refuses to start :(

**Dustyray321** · 09-16-2013, 07:50 AM

I see other people are also having this problem, you download and install the game (from Steam) but when you go to launch it it simply crashes and will not play. I have tried to reinstall, I've restarted Steam, my computer. I've tried updating everything (including codecs and direct x). I have tried the patch to fix it, I've tried verifying the integrity of the cache files and basically every other fix out there. I have no controllers or anything plugged into my usb ports. I haven't gotten to play one minute of this game that I just bought and it's becoming a little frustrating.

**jens** · 09-16-2013, 08:16 AM

Is there an error message if so what is it?
Post the hpl.log as described in troubleshooting guides.
Check the troubleshooting guides.

**Dustyray321** · 09-16-2013, 07:21 PM

(09-16-2013, 08:16 AM)jens Wrote: Is there an error message if so what is it?
Post the hpl.log as described in troubleshooting guides.
Check the troubleshooting guides.

The error message says aamfp.exe has stopped working. I've attached my hpl.log, hopefully I did it right! And I'm reallllllyyyyy hoping it's not my graphic card.....

**jens** · 09-16-2013, 07:39 PM

You don't have a graphics driver installed, visit the manufacturer's website and download and install a driver for your card.

**Dustyray321** · 09-16-2013, 08:52 PM

(09-16-2013, 07:39 PM)jens Wrote: You don't have a graphics driver installed, visit the manufacturer's website and download and install a driver for your card.

Thank you I will try this!!