Crash on startup

[skuizz]

Hi,

I bought the game on Steam several months ago and when I launch the game from the launcher, I have a white (yes... not black) screen and I have to kill the process manually (no error message). I tried to use the minimal settings but nothing changed.

My hpl.log is really short so I hope you will be able to help me

Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1280x800 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1280 x 800 - 32 bpp

And that's all !

The weird thing is that I downloaded and installed a pirated version of the game after that and it works perfectly fine, even with the highest settings ! So I'm totally lost now :'(

My drivers are up to date.
Specs : Windows 7 64 , Radeon HD 7870, intel i5 2500k

If you need the hpl.log from the pirated version i will be glad to post it, if it can help you.

That's a very weird issue oO

Thanks for reading !

edit : i forgot to mention that I deleted the game in the Steam folder and the Documents Folder... nothing changed.

[Romulator]

Firstly, don't go around mentioning you have a pirated version, even after purchasing ATDD. Although legal, piracy is not something we do allow.

Secondly; welcome to the forums.

Did you try verifying your files through Steam? I believe it's called "Check file Integrity" or something similar.
If this doesn't work, someone better than me will help :p

[skuizz]

Thanks for replying !

I know that owning a pirated version is not allowed but I had to download and install it to be sure the problem is not relative to the game itself. Also, i don't consider myself as a criminal because i own a legal copy of the game but don't worry, i get what you said

Yes, i tried the Check File Integrity thing and my files are OK... I tried uninstalling/reinstalling , suppressing the game in the Steam folder (and the one in My Documents) but I still have the issue...

Anyway, thanks again for caring about my problem.

ps: sorry if my english sucks !

[plutomaniac]

Do a clean reinstallation of your AMD drivers just to make sure nothing is corrupted there.

[skuizz]

Ok, I just used the AMD Clean Uninstall Utility and reinstalled the drivers and.. it works... I didn't think the problem would come from my drivers...

I feel sorry for wasting your time with such a simple issue. :'(

A great thanks to you Plutomaniac, now I'm able to play and shit in my pants ha ha !!