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Please check the troubleshooting guides before posting!
Prdyjony Offline
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#1
Solved: 8 Years, 1 Month ago Please check the troubleshooting guides before posting!

I have been having trouble with my amnesia the dark descent retail game, when ever i enter a few doors or try to save and leave or finish a custom story the game crashes, i have downloaded the patch, uninstalled and even tinkered with the settings, i even tried it on different computers... PLEASE HELP!!!:Sad
05-10-2014, 10:07 AM
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Romulator Offline
Not Tech Support ;-)

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#2
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!

While you say that your copy is a retail version, where exactly did you get the game from?

Could you also please follow these instructions so we can provide further assistance with your problem?

Troubleshoot Thread Wrote:1) What operating system do you have? Also 32-bit or 64-bit?
2) Is it a laptop or a desktop?
3) After the problem occurs: attach the file HPL.log located at the save folder mentioned below.

Notice: Make sure the HPL.log file is really in the save folder and not in the same folder as Amnesia.exe. The correct HPL.log file location is:

Windows Vista, 7 & 8: "My Documents\Amnesia\Main\"
Linux: ".frictionalgames/Amnesia/Main/"
Mac: "Library/Application Support/Frictional Games/Amnesia/Main/"

Discord: Romulator#0001
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(This post was last modified: 05-10-2014, 11:00 AM by Romulator.)
05-10-2014, 10:55 AM
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