Amnesia:TDD Infinite Black Screen and Sound

[ThornsNRosez]

So, I downloaded Amnesia: The Dark Descent from Steam the other day and I've had nothing but problems.
When I run it on fullscreen it simply freezes my computer.
When I run it in a window, I get the "Frictional Games" logo to flash for a moment and then it loads silently on a black screen for a moment and then I get the background music and black screen forever. Nothing ever loads, no menus, no outlines or anything. Just music.

I Verified the Integrity of Game Cache on Steam, with no problems.

I have a Macbook Pro 15". Amnesia is running on my NVIDIA card. And I tried to follow the graphics card stuff to check out from the pathway Library/Application Support/ but there is nothing for Frictional Games on here...

I am just beyond confused at this point.

[Mudbill]

Are you in the right Library folder? There are two, one hidden one in your HD, one visible in your user. You need to get to the hidden one. You can do this by going on the Go bar button of Finder, and while holding down option (alt), you will see it.

Otherwise you can hit Go to folder on Finder in the Dock and type "~/Library"

[ThornsNRosez]

Are you in the right Library folder? There are two, one hidden one in your HD, one visible in your user. You need to get to the hidden one. You can do this by going on the Go bar button of Finder, and while holding down option (alt), you will see it.

Otherwise you can hit Go to folder on Finder in the Dock and type "~/Library"

Okay, so I found the folder and apparently if your version is 2.1 it should work. Well this is what mine said,

Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Version: 2.1 NVIDIA-8.24.9 310.40.25f01

So... still really confused as to why it's not working

[Mudbill]

Could you post the entire log?

[Guest]

Could you post the entire log?

Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20110513121655

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1024x768 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: NVIDIA Corporation
Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Version: 2.1 NVIDIA-8.24.9 310.40.25f01
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.20
ShaderModel 2: 1
ShaderModel 3: 0
ShaderModel 4: 0
OGL ATIFragmentShader: 0
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 22 2010
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Built-in Output(OpenAL default)
Trying to open device 'Built-in Output'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------

[Fearlesfl0yd]

iMac 3.2 GHz Intel Core i5, 8GB DDR3, Nvidia GeForce GT 755M (1GB Dedicated), running OS X 10.9.4
Tried multiple varieties of settings, as well as lower resolution and graphics and disabling features. Game is running through Steam for Mac (not beta).
Still get nothing but the black screen (after the Frictional Games Logo displays) and music. Please patch this for these newer machines HPL.LOG below:

Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20110513121655

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1024x768 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: NVIDIA Corporation
Renderer: NVIDIA GeForce GT 755M OpenGL Engine
Version: 2.1 NVIDIA-8.26.26 310.40.45f01
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.20
ShaderModel 2: 1
ShaderModel 3: 0
ShaderModel 4: 0
OGL ATIFragmentShader: 0
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 22 2010
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Built-in Output(OpenAL default)
Trying to open device 'Built-in Output'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------

---

Fixed! Found the answer on a Steam community forum and was ridiculously easy. Really seems like this should be added to the locked Troubleshooting Guide post at the top of this forum.
I spent an hour reading and trying things before finding the solution elsewhere.

If you're experiencing this problem and you're running the game through Steam, right click on the game from your games list and go to Properties, then uncheck the box under the General tab for "Enable Steam Overlay in Game".

Problem solved! I know this will work for the majority of people with issues...hope it does for you!

[Guest]

Didn't work for me *cries tears of sadness*