Please check the troubleshooting guides before posting!

[sicksk8er88]

Hi, i down loaded ATDD yesterday from steam and keep getting this error, EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 0023:01281D16. Ive tried almost everything ive found on the site that realtes to this and none of it works? what should i do?

[Romulator]

Follow the instructions at Problem X here: https://www.frictionalgames.com/forum/thread-3754.html , no need to start a new thread though, just use this one

[sicksk8er88]

Follow the instructions at Problem X here: https://www.frictionalgames.com/forum/thread-3754.html , no need to start a new thread though, just use this one

Where do I get the HPL.Log?

[Romulator]

You can find the log appropriate to your system in:

Windows XP, Vista, 7 & 8.x: Documents\Amnesia\Main\
Linux: .frictionalgames/Amnesia/Main/
Mac OS X: ~/Library/Application Support/Frictional Games/Amnesia/Main

[sicksk8er88]

How do i Attach it?

[Romulator]

The easiest way is to simply copy and paste this into your post and then copy and paste the log between the two:

Code: (Select All)

[spoiler]
//Log goes here
[/spoiler]

[sicksk8er88]

[code]

Spoiler below!

file:///C:/Users/User/Documents/Amnesia/Main/hpl.log

[Romulator]

Ahh, I meant for you to open the text file and copy and paste the contents into the spoiler.

[sicksk8er88]

Ahh, I meant for you to open the text file and copy and paste the contents into the spoiler.

Spoiler below!

Version 1.20

-------- THE HPL ENGINE LOG ------------
Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1366x768 disp:0 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos:(-1x-1)
Setting video mode: 1366 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Intel® HD Graphics 4000
Version: 4.0.0 - Build 10.18.10.3345
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 4.00 - Build 10.18.10.3345
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
***** WARNING *****
Expecting IL version 178 and found version 168
Cube Maps may not load correctly in this version and will not render correctly in game
Please use the included version of libIL and not a custom build if you have issues
***** WARNING *****
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (Realtek High Definition Audio)(OpenAL default)
Trying to open device 'Generic Software on Speakers (Realtek High Definition Audio)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------

[Romulator]

It appears you have an Intel HD Graphics Card. Generally, the game is unsupported on those cards, but your version of OpenGL appears to be suitable. Try using the Have Disk Method in that post and see if that solves the problem.