Crashes during gameplay

**OrsoPedro** · 10-03-2015, 10:49 PM

Hello everybody,

while I like SOMA a lot I have to say I'm getting more and more frustrated with it: I'm getting frequest random crashes during gameplay.

Game starts, save loads correctly and I can usually spend at least a few minutes playing. After that screen hangs, music keeps playing and after 10 secs the usual Win dialog box saying that SOMA.EXE stopped responding.

I'm running Win10 with a GeForce 560, SOMA is v.1.02 from Steam.

I have:
- unistalled all drivers (using DDU) and reinstalled latest version
- disabled vsync from game and enabled it from nVidia control panel
- physically disconnected 2nd monitor (just to be on the safe side)
- checked files cache
- reinstalled game on C: (previously was on F Smile

- disabled Steam overlay
- closed other apps (like Origin, Chrome, etc.)

unfortunately nothing worked so far. Very frustrating - right now I can't simply play the game (arriving to the Courier has been VERY painful but my patience is over).

Thanks in advance for any assistance!

Below my hpl.log file:

Loading data from cloud storage
--------------------------------------------------------
Files on steam cloud:
'Main/AutoSave_02-01-ms-curie-outside_2015_9_29_20_58_41_0.sav'
'Main/CheckPoint.sav'
'Main/AutoSave_00-02-subway_2015_9_27_18_35_36_0.sav'
'Main/AutoSave_00-03-laboratory_2015_9_27_18_37_5_0.sav'
'Main/AutoSave_00-03-laboratory_2015_9_27_18_37_6_0.sav'
'Main/AutoSave_01-01-upsilon-awake_2015_9_27_18_42_33_0.sav'
'Main/AutoSave_01-01-upsilon-awake_2015_9_27_18_45_38_0.sav'
'Main/AutoSave_01-01-upsilon-awake_2015_9_28_18_54_38_0.sav'
'Main/AutoSave_01-01-upsilon-awake_2015_9_28_18_55_20_0.sav'
'Main/AutoSave_01-02-upsilon-inside_2015_9_28_18_58_11_0.sav'
'Main/AutoSave_01-02-upsilon-inside_2015_9_28_19_9_24_0.sav'
'Main/AutoSave_01-02-upsilon-inside_2015_9_28_19_23_34_0.sav'
'orsopedro_110000100BDD066_user_keys.cfg'
'Main/AutoSave_01-02-upsilon-inside_2015_9_29_19_36_10_0.sav'
'Main/AutoSave_01-03-upsilon-outside_2015_9_29_19_44_40_0.sav'
'Main/AutoSave_01-03-upsilon-outside_2015_9_29_19_51_35_0.sav'
'Main/AutoSave_01-04-transport-station_2015_9_29_19_57_13_0.sav'
'Main/AutoSave_01-04-transport-station_2015_9_29_20_7_48_0.sav'
'Main/AutoSave_02-01-ms-curie-outside_2015_9_29_20_11_7_0.sav'
'Main/AutoSave_02-01-ms-curie-outside_2015_9_29_20_14_46_0.sav'
'Main/AutoSave_02-01-ms-curie-outside_2015_10_3_15_16_25_0.sav'
'Main/AutoSave_02-01-ms-curie-outside_2015_10_3_15_16_59_0.sav'
'Main/AutoSave_02-02-ms-curie-inside_2015_10_3_15_29_0_0.sav'
'Main/AutoSave_02-02-ms-curie-inside_2015_10_3_15_29_38_0.sav'
- Update Config Files -
- Update Save Files -
Time: 6
Updated 0 config files and 0 save files
--------------------------------------------------------

Version 1.02
-------- THE HPL ENGINE LOG ------------
Creating Engine Modules
--------------------------------------------------------
Creating job manager with 7 threads and 1024 jobs
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
Creating script module
Creating lipsync module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 2560x1440 bpp:32 rr: 60 fs:0 ms:0 driver: 0 cap:'SOMA Loading...' pos Sad

-1x-1)
Available drivers:
(0) - 'windows'
(1) - 'dummy'
Creating window: (-1,-1) 2560 x 1440 - 32 bpp flags: 3
Setting display mode: 2560 x 1440 - 32 bpp 60 hz
Init Glew...OK
Setting up OpenGL
Vendor: NVIDIA Corporation
Renderer: GeForce GTX 560 Ti/PCIe/SSE2
Version: 4.5.0 NVIDIA 355.98
Max texture image units: 32
Max texture coord units: 8
Max texture buffer size: 134217728
Max texture array slices: 2048
Max user clip planes: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Texture compression 3DC: 1
Texture sRGB: 1
Geometry Instancing: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 4.50 NVIDIA
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
Max vertex uniforms: 2048
Max fragment uniforms: 4096
OGL ATIFragmentShader: 0
Tesselation: 1
MultiBindTex: 1
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.7.8
Version Number: 178
Adding engine materials
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing FMOD.
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------
Loading keybinds - file version:5
Loading keybinds - file version:5
Failed parsing of XML document C:/SteamLibrary/steamapps/common/SOMA/maps/main_menu/main_menu.voice: file not found
Failed parsing of XML document C:/SteamLibrary/steamapps/common/SOMA/maps/main_menu/main_menu.lang: file not found
ERROR: Skipping map specific voice file 'maps/main_menu.voice', not found!
ERROR: Could not get group with path 'frontend/' in project 'special_fx'. Reason: An invalid parameter was passed to this function.
ERROR: Could not get group with path 'frontend/' in project 'special_fx'. Reason: An invalid parameter was passed to this function.
-------------- SAVE THREAD INIT -----------------
-------------- SAVE THREAD COMPLETED -----------------
Delayed function: object:
-------------- LOADING GAME -----------------
Started loading save file AutoSave_02-02-ms-curie-inside_2015_10_3_15_29_38_0.sav
-------------- SAVE THREAD INIT -----------------
-------------- SAVE THREAD COMPLETED -----------------
-------------- SAVE THREAD INIT -----------------
-------------- SAVE THREAD COMPLETED -----------------
Map script loading started
Map script loading completed
-------------- SAVE THREAD INIT -----------------
-------------- SAVE THREAD COMPLETED -----------------
-------------- SAVE THREAD INIT -----------------
Loading keybinds - file version:5
-------------- SAVE THREAD COMPLETED -----------------
WARNING: More than 4 bones on a vertex in submesh 'pants01' in mesh 'clothes_floating_pants01.msh' !
WARNING: More than 4 bones on a vertex in submesh 'shirt02' in mesh 'clothes_floating_shirt02.msh' !
Character with name Player does not exist in voice handler!
Invalid internal path: ''
ERROR: Cannot find sound event data ''
Invalid internal path: ''
ERROR: Cannot find sound event data ''
WARNING: Could not find main physics body 'ReactorVentilation'
WARNING: Could not find main physics body 'TransformerVentilation'
WARNING: Could not find child with unique ID 18 to attach to entity 'clothes_floating_shirt02_4_Body_5' in 'entities/shipwreck/debris/clothes_floating/clothes_floating_shirt02_silent.ent'
WARNING: Could not find child with unique ID 18 to attach to entity 'clothes_floating_shirt02_5_Body_5' in 'entities/shipwreck/debris/clothes_floating/clothes_floating_shirt02_silent.ent'
WARNING: Could not find child with unique ID 18 to attach to entity 'clothes_floating_shirt02_6_Body_5' in 'entities/shipwreck/debris/clothes_floating/clothes_floating_shirt02_silent.ent'
ERROR: Couldn't create material 'Plastic Box Metallic.mat'
ERROR: CrossHairState 'UseTool_Action' does not exist
ERROR: Could not find entity CargoBox_4 which shipping_labels01_3 should be attached to.
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_Global' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_StartCabinRoom' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_StartSideSmallRoom' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_LowerFloorRoom_1' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorHallway_1' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorHallway_2' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorHallway_3' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorHallway_4' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorStorageSpace' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorMediumRoom' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorLoungeSpace' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorLoungeSpace_1' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorHallway_5' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorHallway_6' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorSmallRoomsAdjoined' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorSmallRoomTiny' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorHallway_7' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_LadderClimbSpace' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloor_LadderEntrance' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorHallway_1' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorHallway_2' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorCanteen_1' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorCanteen_2' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorKitchen' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorHallway_3' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorHallway_4' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorStairwell_1' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorStairwell_2' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_ThirdFloorHallway_1' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_ThirdFloorHallway_2' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_ThirdFloorStorageSpace' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_ThirdFloorHallway_3' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_EscapePodUW' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_ThirdFloorHallway_4' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorToilet' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_FirstFloorHallway_8' does not exist!
ERROR: Connected sound 'Curie_Groan_General_3' for soundscape area 'AMB_Pre_SecondFloorHallway_5' does not exist!
-------------- SAVE THREAD INIT -----------------
-------------- LOADING GAME COMPLETE -----------------
-------------- SAVE THREAD COMPLETED -----------------
ERROR: Light 'ParticleSystem_12' that is connected to prop 'sunken_warning01_29' does not exist!
ERROR: Light 'ParticleSystem_26' that is connected to prop 'sunken_warning01_25' does not exist!
ERROR: Light 'ParticleSystem_27' that is connected to prop 'sunken_warning01_28' does not exist!
ERROR: Light 'PointLight_381' that is connected to prop 'sunken_warning01_59' does not exist!
ERROR: Light 'PointLight_381' that is connected to prop 'warninglight_dedend' does not exist!
ERROR: Could not find method 'bool CollisionCabinExitProximity(const tString &in, const tString &in, int)' in object '02_02_ms_curie_inside'
ERROR: Could not find method 'void InteractExitBeforeready(const tString &in)' in object '02_02_ms_curie_inside'

**Mudbill** · 10-03-2015, 11:40 PM

I believe there have been issues with Windows 10 and SOMA. Have you tried setting the compatibility mode on the .exe to Windows 7?

10-04-2015, 06:24 AM

Something is fishy with 560's

https://www.frictionalgames.com/forum/thread-31065.html

Here's OP having problems with 560 Ti and another user problems with 560

**OrsoPedro** · 10-04-2015, 09:37 AM

Just tried Win7 compatibily mode and nothing changed (crashed after 1 min or so). Weird thing is that it seems things are getting worse (i.e. it's crashin more often now).

Guess I'll have to wait for Frictional to get back with a fix or something similar...

**yandexx** · 10-05-2015, 08:02 PM

Hello, I have the same issue (Windows 10, 560 Ti) from the thread that was linked above.

Can you please look in Event Viewer, Windows Logs > System, do you get a number of nvlddmkm errors prior to SOMA stopping responding?

**OrsoPedro** · 10-07-2015, 01:19 PM

Checked and there are no errors on the Windows System Logs.

BTW, I changed the video card to a GTX 750Ti and the issue seems to be done - definitely looks like a problem specific to the video card.

**Mudbill** · 10-07-2015, 07:16 PM

Jens, could you perhaps add to the troubleshooting guide that the 560 is acting strange? We might not have a solution yet, but a note on it might be useful.

**Thomas** · 10-08-2015, 01:32 PM

This has been reported to Nvidia and they are looking into it, not much we can do right now.