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Penumbra Crash At Start - ATI Radeon 9600 the cause of the issue?
tangledweb Offline
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Joined: May 2010
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#1
Solved: 8 Years, 8 Months ago Penumbra Crash At Start - ATI Radeon 9600 the cause of the issue?

Hi everyone.

I recently purchased The Penumbra Collection, and have been having problems getting the game to start. Every time I start the game, I receive an error:

"Penumbra.exe caused an EXCEPTION_ACCESS_VIOLATION in module
atioglxx.dll at 001B:6954AC8E"

I've updated my graphics card drivers (I have a Sapphire Radeon 9600), and even replaced the Penumbra.exe file has mentioned in this thread: http://www.frictionalgames.com/forum/thread-3328.html

Any help would be greatly appreciated!

I've included screenshots of the error messages here:

http://picasaweb.google.com/tjohnson3/Co...directlink
06-01-2010, 12:14 AM
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Luis Offline
Frictional Games

Posts: 280
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Joined: Jun 2006
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#2
Solved: 8 Years, 8 Months ago RE: Penumbra Crash At Start - ATI Radeon 9600 the cause of the issue?

Smells like a driver problem, that's for sure. Could you post the contents of your hpl.log file after a crash? Should be in the game user data folder, which should in turn be in your documents folder.

EOF
06-01-2010, 07:13 AM
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Thomas Offline
Frictional Games

Posts: 2,634
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#3
Solved: 8 Years, 8 Months ago RE: Penumbra Crash At Start - ATI Radeon 9600 the cause of the issue?

"My Documents/Penumbra Overture/Episode 1"
This is assuming you are playing penumbra overture.
06-01-2010, 07:47 AM
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