startup crash says exception access violation

10-09-2016, 02:58 PM

Help me,no graphic card,intel pentium dual core g41chip,even tried the update exe,blackbox window appears says game crashed,
amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module
<UNKNOWN> at 001B:00000000, don't know what to do..?

**Romulator** · 10-09-2016, 04:11 PM

(10-09-2016, 02:58 PM)Urbroneedshelp Wrote: no graphic card

That worries me.

Could you post the hpl.log file? Problem X of the Troubleshooting Guide can help you there.

10-09-2016, 05:42 PM

ok ah here i guess and thanks for quick response

**Mudbill** · 10-09-2016, 05:45 PM

Yes, you really do not even have any graphics drivers installed by the looks of it.

Quote: Vendor: Microsoft Corporation
Renderer: GDI Generic
GLSL Version: (null)

I assume you have an Intel integrated card. Try reading the graphics card troubleshooting guide on how to update the Intel drivers. That might work, but if not, I don't think your computer is powerful enough to run the game.

What's the make and model of your PC? Is it old?