[HELP!] Game keeps crashing

[delta301]

Hello there.

Tonight I purchased Amnesia: The Dark Descent for Windows. I purchased it through Steam and installed it as soon as I had bought it.

However, I keep getting a weird error before the game has even launched properly. A small window comes up asking me to change my graphics settings and so on. Then I click Launch Game and it crashes right away, before I get any further.



I have included the image above so you can see what error I am getting. I have tried all that I know from restarting my computer to changing the graphics.

Please help me, I am dying to play this game!

Cheers for any help.

-Delta

[xiphirx]

Computer specs?

hpl.log from my documents/amnesia
launcher.log from the same place

[delta301]

This is copied from DxDiag right now.

------------------
System Information
------------------
Time of this report: 1/1/2011, 00:47:38
Machine name: LEWISPC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire M1200/3200/5200
BIOS: Default System BIOS
Processor: AMD Phenom™ 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3328MB RAM
Page File: 1621MB used, 5031MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Any help?

[xiphirx]

Thanks for completely ignoring what I asked of you.

Computer specs?

hpl.log from my documents/amnesia
launcher.log from the same place

[delta301]

Sorry mate, but that wasn't very clear in your reply. What do you need from these two files?

[xiphirx]

all of the file, just attach both.

[delta301]

[attachment=979]


  launcher.log (Size: 3.49 KB / Downloads: 244)

Attachments should be included above now.

Cheers

-Delta

[ragnarok612]

i also have the same problem as Delta301

my graphic card is a ATI mobility radeon 9600/9700
I've also checked if there was any new drivers for this card but there hasn't been one since like 2008

everytime I press Launch game it just crashes with the black box appearing

[xiphirx]

Hm... What graphics card do you have? It seems as if the game is trying software rendering...

[delta301]

My graphics card is a GeForce 8600 GT. Not really experienced any graphics problems the whole time I've had the computer.