Game Crash Upon Start Up

[PC67]

No problem running demo but game crashes following the screens where you choose video resolution. Using Steam to start game. Followed all steps in Troubleshooting Guide. Video and sound drivers uninstalled and reinstalled.

Windows 7 Home Premium
intel Dual Core 2 Duo E6400
4 GB ram
NVidia 8800 GTS 640 mb ram
Creative SB X-HiFi

"Amesia.exe caused an exception_access_violation in module amnesia.exe at 0023:0055c190"

[xiphirx]

I see you have Norton, try disabling that.

Also, post HPL.log from My Documents/Amnesia/Main

[PC67]

I see you have Norton, try disabling that.

Also, post HPL.log from My Documents/Amnesia/Main

Disabling Norton has no effect. Same crash message.

[xiphirx]

Also, post HPL.log from My Documents/Amnesia/Main

[PC67]

Version 1.10
-------- THE HPL ENGINE LOG ------------
Engine build ID 20100818114615

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1280x720 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1280 x 720 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: NVIDIA Corporation
Renderer: GeForce 8800 GTS/PCI/SSE2
Version: 3.3.0
Max texture image units: 32
Max texture coord units: 8
Max user clip planes: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 3.30 NVIDIA via Cg compiler
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
OGL ATIFragmentShader: 0
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (Creative SB X-Fi)
1. Generic Software on SPDIF Out (Creative SB X-Fi)
2. SB X-Fi Audio [0001](OpenAL default)
Trying to open device 'Generic Software on Speakers (Creative SB X-Fi)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------
ERROR: Couldn't texture 'menu_loading_screen.jpg'
ERROR: Could not load texture 'menu_loading_screen.jpg'!

[Tanshaydar]

If you have Steam version, verify the integrity of the game cache. Seems like a corrupted installation.