Something is wroooong!!!

[RawkBandMan]

Hello. My friend has been playing Amnesia ever since it first came out with no problems. But out of the blue today, he started getting the something is wrong crash. The reason I'm posting this instead of him, is because when he ever tries to make a FGF account, it doesn't send him the verification email.

The crash says this:
!!!GAME CRASHED!!! READ THIS: something is wroooooong if all fails go to frictional games caused an exception_Access_violation in module unknown at 001b:00000000

He said that's all it says

Please help him


hpl.log

Spoiler below!

Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1024x768 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Microsoft Corporation
Renderer: GDI Generic
Version: 1.1.0
Max texture image units: 3
Max texture coord units: 4
Max user clip planes: 6
Two sided stencil: 0
Vertex Buffer Object: 0
Anisotropic filtering: 0
Multisampling: 0
Texture compression: 0
Texture compression S3TC: 0
Auto generate MipMaps: 0
Render to texture: 0
Max draw buffers: 13
Max color render targets: 21
Packed depth-stencil: 0
Texture float: 0
GLSL Version: (null)
ShaderModel 2: 0
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0

[JenniferOrange]

I researched a little bit. It's called the 'blackbox problem'. Also, there's something missing in the error you wrote: "..if all fails go to frictional games caused an exception_Access_violation.." After the frictional games and before the caused, there should be the name of what caused it. Usually it's Amnesia.exe ... The posts I've read say to update your drivers.

[Tanshaydar]

He didn't install any driver...

[plutomaniac]

GDI generic. He needs to update his graphics card drivers. Actually like Tan said, he has no drivers at the moment. He needs to have drivers installed.

[RawkBandMan]

GDI generic. He needs to update his graphics card drivers. Actually like Tan said, he has no drivers at the moment. He needs to have drivers installed.

Would just upgrading to Windows 7 caused his drivers to uninstall? I'll tell him to install his drivers and then I'll report back

[Roenlond]

If he upgraded from vista to 7, he would usually keep his drivers. From XP however, he would need to do a clean install and therefore lose all drivers.

[plutomaniac]

no he would not. He needs to reinstall the grapgics card drivers which are compatible with Windows 7.

[RawkBandMan]

If he upgraded from vista to 7, he would usually keep his drivers. From XP however, he would need to do a clean install and therefore lose all drivers.

Yes I believe he used to be on XP, so I will tell him if he is online right now.