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Frictional Games Store issues?
Solitary Walker Offline
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#1
Solved: 8 Years, 9 Months, 3 Weeks ago Frictional Games Store issues?

Hello, i purchased the soundtrack for Amnesia and Penumbra over a week ago and yet i have still not recieved them in the mail? I dont mean for this to be a hate post, but i purchased this for a good friend of mine for his going away party, which was yesterday. its kind of disapointing that it takes this long, Has anyone else had problems getting items from the Frictional Game store? Ill jsut have to send them in the mail to him but it would have been nice to give it to him in person :'(

Disregard Everything; Acquire Aesthetics
(This post was last modified: 07-08-2011, 03:30 PM by Solitary Walker.)
07-08-2011, 03:29 PM
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jens Offline
Frictional Games

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#2
Solved: 8 Years, 9 Months, 3 Weeks ago RE: Frictional Games Store issues?

Hi, I am sorry but all the products in the store are digital downloads and you can download them as soon as you have completed the transaction.
07-08-2011, 04:14 PM
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Solitary Walker Offline
Member

Posts: 81
Threads: 9
Joined: Jun 2011
Reputation: 2
#3
Solved: 8 Years, 9 Months, 3 Weeks ago RE: Frictional Games Store issues?

(07-08-2011, 04:14 PM)jens Wrote: Hi, I am sorry but all the products in the store are digital downloads and you can download them as soon as you have completed the transaction.

How do i download them? was a code sent to my email?

Disregard Everything; Acquire Aesthetics
07-08-2011, 04:15 PM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#4
Solved: 8 Years, 9 Months, 3 Weeks ago RE: Frictional Games Store issues?

Yes, there is a receipt on the screen after you complete a purchase what has all the information and the same information is also sent in a mail. If you did not get the mail, check the spam box and if you can't find it you can go to shelf.frictionalgames.com and follow the link to esellerate to retrieve a lost order number.
07-08-2011, 04:33 PM
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Solitary Walker Offline
Member

Posts: 81
Threads: 9
Joined: Jun 2011
Reputation: 2
#5
Solved: 8 Years, 9 Months, 3 Weeks ago RE: Frictional Games Store issues?

(07-08-2011, 04:33 PM)jens Wrote: Yes, there is a receipt on the screen after you complete a purchase what has all the information and the same information is also sent in a mail. If you did not get the mail, check the spam box and if you can't find it you can go to shelf.frictionalgames.com and follow the link to esellerate to retrieve a lost order number.

Thank you for your help. My friend is gunna have a laugh when he hears about my stupid mistake Big Grin

Disregard Everything; Acquire Aesthetics
07-08-2011, 04:37 PM
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