Odd problem, 2 Graphics Cards, Black Screen White Dot

[Soulvirtue]

Hello,
I recently downloaded Amnesia from Steam on my new laptop. I currently have two graphics drivers, one an integrated Intel HD graphics card, and another a Radeon ™ 6490M graphics card. I updated both using device manager and windows update, I'm not sure if that was a good idea or not, but oh well.
When it launches, it detects my integrated Intel graphics card instead, which I assume could be a problem. I could still run the game however, and everything looks splendid. Until I start the game. Dialogue and subtitles works great untill I notice that the only thing I see is a black screen and a white dot, listening at a damn waterfall?
I've tried to go to control panel and disabling my hd intel graphics, but then Amnesia looks at me funny and tells me I'm using a generic graphics card and assumes everything is set to medium.
I didn't want to waste everyone's time, so I spent a good 9 hours on this yesterday. Still no dice though, help please?

---

Oh, and when I disable the card, and launch it like a big boy, it crashes, unresponsively to windows.

[Tanshaydar]

I updated both using device manager and windows update, I'm not sure if that was a good idea or not, but oh well.

Hi,
That was unfortunately a bad idea.
If you can provide your operating system we can search an ATI driver for you.

[Soulvirtue]

I updated both using device manager and windows update, I'm not sure if that was a good idea or not, but oh well.

Hi,
That was unfortunately a bad idea.
If you can provide your operating system we can search an ATI driver for you.

Ah, I was being dumb then. My operating system is windows 7 64 bit.

[Tanshaydar]

http://support.amd.com/us/gpudownload/wi...n7-64.aspx

This should do.
Install and reboot.

[Soulvirtue]

Sadface, the installer told me that it is incompatible with my software/hardware. The version of my graphics card is not supported, please contact the manufacturer

[TFEF]

You should manually uninstall the driver using either Add or Remove Programs or another specific program that I can't remember the name of at the moment. Then try to install the driver linked above.

[Tanshaydar]

Aww... What is your laptop brand and model?

[Soulvirtue]

Sadface, the installer told me that it is incompatible with my software/hardware. The version of my graphics card is not supported, please contact the manufacturer

Along with that, I went to the HP websit and put all of my loveliness in like my laptop being an HP Pavilion DS7 6135 DSX and such, and it showed me all these drivers and software. The first thing I looked at was the AMD driver, so I tried to install that. It is the same as what windows update gave me, so I left it along

---

Sadface, the installer told me that it is incompatible with my software/hardware. The version of my graphics card is not supported, please contact the manufacturer

Along with that, I went to the HP websit and put all of my loveliness in like my laptop being an HP Pavilion DS7 6135 DSX and such, and it showed me all these drivers and software. The first thing I looked at was the AMD driver, so I tried to install that. It is the same as what windows update gave me, so I left it along

Manually uninstalling my driver now

[Tanshaydar]

Hmm, can you provide hpl.log under Documents/Amnesia/Main

[Soulvirtue]

Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1024x768 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Mobile Intel® HD Graphics
Version: 3.0.0 - Build 8.15.10.2342
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.30 - Intel Build 8.15.10.2342
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers and Headphones (IDT High Definition Audio CODEC)(OpenAL default)
1. Generic Software on Communications Headphones (IDT High Definition Audio CODEC)
Trying to open device 'Generic Software on Speakers and Headphones (IDT High Definition Audio CODEC)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 3813 ms
Entities: 1254 ms
Compilation: 0 ms
Total: 5181 ms
Meshes created: 26
Bodies created: 5
-------- Loading complete ---------
Setting profile: 'Sai' Path: 'C:\Users\New Lappeh\Documents/Amnesia/Main/Sai/'
-------- BEGIN LOAD FROM C:\Users\New Lappeh\Documents/Amnesia/Main/Sai/AutoSave_RainyHall_2011_7_23_12_57_40_0.sav ---------
LOADING SAVE GAME!
-------- Loading map '00_rainy_hall.map' ---------
Cache Loading: 7665 ms
Entities: 5568 ms
Compilation: 46 ms
Total: 13531 ms
Meshes created: 147
Bodies created: 48
-------- Loading complete ---------
WARNING: Could not find player start node ''
ERROR: StartPos '' does not exist!
-------- END LOAD ---------
ERROR: Could not find light 'spotthunder_0'
ERROR: Could not find light 'pointthunder_0'
ERROR: Could not find light 'ambthunder_0'
ERROR: Could not find light 'spotthunder_0'
ERROR: Could not find light 'pointthunder_0'
ERROR: Could not find light 'ambthunder_0'
ERROR: Could not find light 'spotthunder_0'
ERROR: Could not find light 'pointthunder_0'
ERROR: Could not find light 'ambthunder_0'
ERROR: Could not find light 'spotthunder_0'
ERROR: Could not find light 'pointthunder_0'
ERROR: Could not find light 'ambthunder_0'
-------- BEGIN SAVE TO: C:\Users\New Lappeh\Documents/Amnesia/Main/Sai/AutoSave_RainyHall_2011_7_24_2_33_58_0.sav ---------
WARNING: particle system 0 in chandelier_simple_short_1 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_short_1 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_short_1 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_1 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_1 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_1 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_1 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_1 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_short_2 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_short_2 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_short_2 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_2 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 0 in candlestick02_2 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_9 does not exist anymore!
-------- END SAVE ---------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 903 ms
Entities: 162 ms
Compilation: 0 ms
Total: 1073 ms
Meshes created: 26
Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------

Statistics
--------------------------------------------------------
Medium framerate: 19.233100
--------------------------------------------------------

User Exit
--------------------------------------------------------
Saving main config.
Saving user config.
Deleting game modules.
'LuxInputHandler'
'LuxHelpFuncs'
'LuxSaveHandler'
'LuxScriptHandler'
'LuxProgressLogHandler'
'LuxMapHandler'
'LuxMapHelper'
'LuxPlayer'
'LuxInsanityHandler'
'LuxDebugHandler'
'LuxEffectRenderer'
'LuxMusicHandler'
'LuxMusicHandler'
'LuxEffectHandler'
'LuxCompletionCountHandler'
'LuxGlobalDataHandler'
'LuxHintHandler'
'LuxPostEffectHandler'
'LuxPreMenu'
'LuxDebugHandler'
'LuxInventory'
'LuxJournal'
'LuxCredits'
'LuxLoadScreenHandler'
Deleting config files.
--------------------------------------------------------

Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!

|--Memory Manager Report-------------------------------|
|
| No memory leaks detected. Memory left: 0
|
|------------------------------------------------------|

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And no dice when I uninstalled and re installed the driver that Tan gave me. It continues to give me the same problem, no changes in problems. I rebooted when I installed as well. I uninstalled through bios btw

---

And here is a picture mainly because I am bored and showing you that Radeon is there.