amnesia, trouble playing

**crazydude980** · 08-03-2011, 05:07 AM

ok, so i bought the game through steam, installed it, and i went to run it, it starts fine, runs fine, the music works, but i cant get any color to show... like, i can start a new game, i can listen to the words he's saying, and i can even hear him move, but i cant see anything because of a black screen. the black screen wont let me do anything! ive tried all of the suggested fix's, uninstall and re-install my graphics card, (which is an nvidia) and i've even uninstalled amnesia completely! ive tried to even disable my intel card, using only my nvidia, but it causes a major problem because i run 2 moniters, i can't disable either of my graphics cards because it makes my moniters freak out. ive tried to run amnesia in every way i can think, nothing makes it so i can see the game! please help!

Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
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Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
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Initializing Resources Module
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Creating loader handlers
Creating resource managers
Adding loaders to handlers
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Initializing Graphics Module
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Init lowlevel graphics: 1024x768 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos Sad

-1x-1)
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Intel® HD Graphics Family
Version: 3.0.0 - Build 8.15.10.2342
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.30 - Intel Build 8.15.10.2342
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
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Initializing Sound Module
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Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (Logitech G930 Headset)(OpenAL default)
1. Generic Software on Realtek Digital Output (Realtek High Definition Audio)
2. Generic Software on Realtek Digital Output(Optical) (Realtek High Definition Audio)
3. Generic Software on Speakers (Realtek High Definition Audio)
Trying to open device 'Generic Software on Speakers (Logitech G930 Headset)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
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Initializing Game Module
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Adding engine updates
Initializing script functions
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User Initialization
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Game Running
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-------- Loading map 'menu_bg.map' ---------
Cache Loading: 893 ms
Entities: 165 ms
Compilation: 0 ms
Total: 1068 ms
Meshes created: 26
Bodies created: 5
-------- Loading complete ---------
Setting profile: 'zach' Path: 'C:\Users\zach\Documents/Amnesia/Main/zach/'
-------- Loading map '00_rainy_hall.map' ---------
Cache Loading: 1590 ms
Entities: 1534 ms
Compilation: 12 ms
Total: 3194 ms
Meshes created: 147
Bodies created: 48
-------- Loading complete ---------
Saving main config.
Saving user config.
-------- BEGIN SAVE TO: C:\Users\zach\Documents/Amnesia/Main/zach/AutoSave_RainyHall_2011_8_2_23_58_36_0.sav ---------
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WARNING: particle system 0 in chandelier_simple_short_10 does not exist anymore!
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WARNING: particle system 2 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_3 does not exist anymore!
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WARNING: particle system 2 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 0 in candlestick02_2 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_9 does not exist anymore!
-------- END SAVE ---------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 844 ms
Entities: 142 ms
Compilation: 0 ms
Total: 996 ms
Meshes created: 26
Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------

Statistics
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Medium framerate: 49.790232
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User Exit
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Saving main config.
Saving user config.
Deleting game modules.
'LuxInputHandler'
'LuxHelpFuncs'
'LuxSaveHandler'
'LuxScriptHandler'
'LuxProgressLogHandler'
'LuxMapHandler'
'LuxMapHelper'
'LuxPlayer'
'LuxInsanityHandler'
'LuxDebugHandler'
'LuxEffectRenderer'
'LuxMusicHandler'
'LuxMusicHandler'
'LuxEffectHandler'
'LuxCompletionCountHandler'
'LuxGlobalDataHandler'
'LuxHintHandler'
'LuxPostEffectHandler'
'LuxPreMenu'
'LuxDebugHandler'
'LuxInventory'
'LuxJournal'
'LuxCredits'
'LuxLoadScreenHandler'
Deleting config files.
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Exiting Gui Module
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Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
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Exiting Generate Module
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Exiting Scene Module
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Exiting Input Module
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Exiting Sound Module
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Exiting Graphics Module
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Exiting Resources Module
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Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
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Exiting Physics Module
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Exiting System Module
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--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!

|--Memory Manager Report-------------------------------|
|
| No memory leaks detected. Memory left: 0
|
|------------------------------------------------------|

**plutomaniac** · 08-03-2011, 10:30 AM

Are you sure your dedicated graphics card is Nvidia and if yes which one? The game detects only the Intel one. Usually that happens only with ATI/AMD cards. Anyway, you can force the game to run with the Nvidia card at the Nvidia Control Panel. Install the latest nvidia drivers and go to the Troubleshooting thread for instructions how to run the game with the nvidia card. If that won't work you can still play the game with the Intel one but you need to have the latest drivers installed(2361).

**crazydude980** · 08-03-2011, 08:59 PM

(08-03-2011, 10:30 AM)plutomaniac Wrote: Are you sure your dedicated graphics card is Nvidia and if yes which one? The game detects only the Intel one. Usually that happens only with ATI/AMD cards. Anyway, you can force the game to run with the Nvidia card at the Nvidia Control Panel. Install the latest nvidia drivers and go to the Troubleshooting thread for instructions how to run the game with the nvidia card. If that won't work you can still play the game with the Intel one but you need to have the latest drivers installed(2361).

i have the nvidia geforce GTX 550 TI and the drivers are up to date. i dont seem to have an option to set my preferred graphics card as some people do, and i have tried everything in the support guide, i have no clue whats going on, my computer shouldnt have any problems, it's brand new, i bought it 4 months ago, there shouldnt be anything wrong with it. and i cant set my intel card as the main card, i have 2 moniters and the nvidia card runs the other one, i hope maybe someone can help me.

**plutomaniac** · 08-03-2011, 09:53 PM

Try with one monitor only

**crazydude980** · 08-04-2011, 03:50 AM

ok, having one moniter running is now it's working, but please have a designer fix this problem, i would like to be able to not have to disable my intel card and then have to enable it and restart my computer just to get my computer to work again.

**plutomaniac** · 08-04-2011, 09:33 AM

You have to somehow asign both monitors to the nvidia card probably from the nvidia control panel.

**crazydude980** · 08-05-2011, 03:12 AM

(08-04-2011, 09:33 AM)plutomaniac Wrote: You have to somehow asign both monitors to the nvidia card probably from the nvidia control panel.

the other moniter is run by the actual card, it wont even let me in the control panel unless i have 2 moniters hooked up.

**plutomaniac** · 08-05-2011, 09:31 AM

Its not a problem of the game but your computer's configuration