Amnesia.exe has stopped working

[Drumdude41]

I downloaded Amnesia from steam and when i click play the launcher will pop up, but when i try to run the game it immediately says "Amnesia.exe has stopped working" I've looked into my hpl log but this is the only one i can find. Any help would be appreciated on what i can do. I have an Nvidia 9600GSO with all updated drivers which i hope is compatible because i really want to play
-------- THE HPL ENGINE LOG ------------
Engine build ID 20100819012504

Creating Engine Modules
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Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
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Initializing Resources Module
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Creating loader handlers
Creating resource managers
Adding loaders to handlers
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Initializing Graphics Module
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Initializing Sound Module
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Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (Realtek High Definition Audio)(OpenAL default)
1. Generic Software on Realtek Digital Output (Realtek High Definition Audio)
Trying to open device 'Generic Software on Speakers (Realtek High Definition Audio)'... Success!
Number of mono sources: 32
Streaming setup: 2 Buffers x 524288 bytes each
--------------------------------------------------------

Initializing Game Module
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Adding engine updates
Initializing script functions
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User Initialization
--------------------------------------------------------
--------------------------------------------------------

Exiting Gui Module
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Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
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Exiting Scene Module
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--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
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Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!

[plutomaniac]

Well you looked at the HPL.log but you posted a different one above. Attach us here the file HPL.log found under Documents\Amnesia\Main folder

[Drumdude41]

The problem is when i go to Documents\Amnesia\Main folder there are only 2 files in there named "launcher" and "main_settings." The HPL.log that i posted came from opening the launcher file. I dont think my game is creating an HPL.log file

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This is what i see

[jens]

Delete the Amnesia folder in Documents and try to run the game again. It seems there might be some problems (probably permissions) to create the whole folder structure. Maybe try running the game as administrator.

[Drumdude41]

Alright so i just tried running the application Amnesia.exe as an administrator directly from the steam folder in which the game is saved and it gave me an error message saying cannot find file steam_api.dll. I tried deleting the amnesia folder in user/documents but after trying to running it again, it still wouldnt show an HPl.log. Im going to uninstall steam and reinstall it to see if that works. The funny thing is i looked for the steam_api.dll file and it was actually there so this is just puzzling to me. I'll include the pictures

[plutomaniac]

if you have steam you must run the game through steam and not directly at .exe.

[Drumdude41]

yea i know, i was just trying something new to see if maybe it would work. After reinstalling steam and amnesia i still get the same problem. And after running the game through steam like i've been doing my folder in user/documents/amnesia/main still doesnt create an HPL.log file. At this point i really dont know what i can do. I get to the launcher screen and when i hit launch game this same issue keeps happening.

[plutomaniac]

Probably administrator rights? Close all the other programs running at the background and of course all the trainers and cheat-tools (if you have any) because they cause problems.

[Drumdude41]

Alright so i just wanted to give a little update. Yes, i fixed the problem. Now what i did was uninstall steam. Now here's the key part. Before hand i had steam installed under my program files (x86) folder. Little did i know that this was the main issue. When i re-installed steam, instead of using the default folder it suggests, I saved my steam folder as C:\games (or you can name it whatever folder you want). The important part is that it is NOT in your program files folder, but it is a completely separate folder all by itself. Then i set the amnesia.exe launcher and amnesia.exe files so that they will always be set to run as administrator. For some reason this completely fixed my problem, and i just want you guys to know that if any one has a steam version of the game to uninstall steam, reinstall it and make sure to rename the steam folder so that it is its own folder not contained in any other folders. I appreciate all your help guys and i just wanted to pass this info on!

[plutomaniac]

Yes, these kind of Windows crashes are definitely administrator rights. Good thing you solved it and have fun with the game!