Penumbra: Black Plague crashes when loading a certain area.

[TheWolvesofShadows]

It is about an hour or less into the game, Every time this event happens where this voice says "Life...Philip...Here" I get transported to the alternate reality. When it is loading the screen just goes black. And I get this error and within the crash information it says EXCEPTION_ACCESS_VIOLATION. What I should do. I get this Is this a problem with the settings.cfg? I'm pretty sure my video and sound cards are up to date. Also, I should note that I am doing a let's play for this game and had a recording software running called PlayClaw. Is this part of the problem? Please help!

[plutomaniac]

In order to help we need the file HPL.log from the Penumbra folder at Documents and detailed system specs, especially when it comes to the graphics card.

[TheWolvesofShadows]

In order to help we need the file HPL.log from the Penumbra folder at Documents and detailed system specs, especially when it comes to the graphics card.

This is what graphics card I have: AMD M880G with ATI Mobility Radeon HD 4250
Here it is the hpl.log:
Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating haptic module
Creating scene module
--------------------------------------------------------
Initializing Resources Module
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Creating resource managers
Misc Creation
--------------------------------------------------------
Initializing Graphics Module
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Init low level graphics
Setting video mode: 800 x 600 - 32 bpp
Init Glee...OK
Setting up OpenGL
Max texture image units: 16
Max texture coord units: 16
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Vertex Program: 1
Fragment Program: 1
NV Register Combiners: 0
NV Register Combiners Stages: 11
ATI Fragment Shader: 1
Creating graphic systems
Creating Renderer2D
Renderer2D created
Creating Renderer3D
Load Renderer3D gpu programs:
Extrude
Diffuse Vertex
Diffuse Fragment
Fog
Creating fog textures: Solid Additive Alpha
init sky box
Renderer3D created
Creating screen buffers size 800.000000 : 600.000000
Creating programs
CG ERROR : The compile returned an error.
-----------------------------------
core/programs/PostEffect_Motion_fp.cg(32) : error C5013: profile does not support "for" statements and "for" could not be unrolled.
-----------------------------------
CG: Error loading: 'core/programs/PostEffect_Motion_fp.cg'!
ERROR: Couldn't create program 'PostEffect_Motion_fp.cg'
Dynamic loops in motion blur fp not supported, loading static instead.
RendererPostEffects created
Adding engine materials
--------------------------------------------------------
Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL.
Trying to open software device... Success!
Device name: Generic Software
Number of mono sources: 32
--------------------------------------------------------
Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------
User Initialization
--------------------------------------------------------
Initializing Penumbra: Black Plague
Version $Rev: 2595 $
Date $Date: 2008-05-03 15:09:49 +0200 (lö, 03 maj 2008) $
Checking Supported Profiles
Profile CG_PROFILE_ARBVP1 is supported
Profile CG_PROFILE_ARBFP1 is supported
Profile CG_PROFILE_GLSLV is supported
Profile CG_PROFILE_GLSLF is supported
Profile CG_PROFILE_GLSLC is supported
Trying to load vertex program!
Success!
All set up done, starting game!
--------------------------------------------------------
Game Running
--------------------------------------------------------
Loading collada for 'maps/level05_sewers.dae' took: 541 ms
ERROR: Couldn't create material 'particle_rockpiece.mat'
ERROR: Couldn't create material 'particle_rockpiece.mat'
ERROR: Couldn't create material 'particle_metalpiece.mat'
ERROR: Couldn't create material 'particle_metalpiece.mat'
Loading collada for 'maps/level12_mental_realm.dae' took: 1311 ms
ERROR: Couldn't find particle system file 'particle_imp_generic_hard.ps'
ERROR: Couldn't create SoundEntity 'unbreak_impact_fence_med.snt'
WARNING: Couldn't preload sound 'unbreak_impact_fence_med'
ERROR: Couldn't load material 'boat_net.mat'
ERROR: Couldn't create material 'boat_net.tga' for object 'noshadow_nocollide_net1'
ERROR: Couldn't create SoundEntity 'weapon_flesh_hit.snt'
WARNING: Couldn't preload sound 'weapon_flesh_hit'
ERROR: Couldn't create SoundEntity 'weapon_flesh_hit_poke.snt'
WARNING: Couldn't preload sound 'weapon_flesh_hit_poke'
ERROR: Couldn't load material 'boat_net.mat'
ERROR: Couldn't create material 'boat_net.tga' for object 'noshadow_nocollide_net'
WARNING: No shapes for sub mesh 'propellerShape' with group: ''
ERROR: Couldn't find game element for entity 'propellerlarge01'
ERROR: Couldn't load material 'boat_dufflebag.mat'
ERROR: Couldn't create material 'boat_dufflebag.jpg' for object 'dufflebagShape'
ERROR: Materials for sub entity dufflebagShape are NULL!

[plutomaniac]

operating system?

[TheWolvesofShadows]

Windows 7

operating system?

[plutomaniac]

32-bit (x86) or 64-bit (x64)?

[TheWolvesofShadows]

32-bit (x86) or 64-bit (x64)?

64-bit
The laptop model is an hp pavilion g6

[plutomaniac]

http://support.amd.com/us/gpudownload/wi...n7-64.aspx

[TheWolvesofShadows]

http://support.amd.com/us/gpudownload/wi...n7-64.aspx

How do I use this? Do I have to buy a new graphics card? Will this program fix the problem? Please explain more.

[plutomaniac]

Download it and run it. It should tell you whether you need to update your graphics card drivers. So I suggest updating your drivers.