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**inspectorjavert** · 04-03-2013, 04:02 AM

Greetings,

I am looking forward to playing your game as the parts I've played of it are already pretty scary.

Sadly I can't get more than 5 minutes into the game because my game freezes and emits a buzzing sound from the headphones. The buzzing stops eventually and the game's music sometimes resumes but I am unable to move and the game crashes shortly after.

I am considering trying the have disk method but I am a bit nervous about messing around with my computer like that, plus all my drivers are up to date.

I am on a 64 bit windows 7 home premium Laptop.

Hope I can get this fixed and enjoy your game!

**PutraenusAlivius** · 04-03-2013, 06:07 AM

(04-03-2013, 04:02 AM)inspectorjavert Wrote: Greetings,

I am looking forward to playing your game as the parts I've played of it are already pretty scary.

Sadly I can't get more than 5 minutes into the game because my game freezes and emits a buzzing sound from the headphones. The buzzing stops eventually and the game's music sometimes resumes but I am unable to move and the game crashes shortly after.

I am considering trying the have disk method but I am a bit nervous about messing around with my computer like that, plus all my drivers are up to date.

I am on a 64 bit windows 7 home premium Laptop.

Hope I can get this fixed and enjoy your game!

The Have Disk method was for Intel. Yours is NVidia

**jens** · 04-03-2013, 07:33 AM

Download and install the latest drivers available from nvidia.com and see if that helps.

**inspectorjavert** · 04-03-2013, 07:05 PM

My drivers are up to date as far as I know as I recently downloaded an updated drivers (within the past few days).

Thanks again for your help sorry if I'm being a bother.

**plutomaniac** · 04-03-2013, 09:10 PM

If the game is from steam, do a file integrity check. To check the version of your nvidia drivers go to Nvidia Control Panel and click System Information at the bottom.

**inspectorjavert** · 04-06-2013, 04:13 AM

The driver version I have is 314.22

When I loaded the game last time though it showed an intel graphics card rather than my Nvdia one. What might cause that to happen? I did the integrity check and the buzzing and freezing still occurs this time in the opening cutscene...

EDIT:

I am getting the same issue with another game (Civ V) which has been working fine up until now. Why am I getting the feeling my wallet is about to get a lot lighter...

**PutraenusAlivius** · 04-06-2013, 05:13 AM

Wait, i just realized this. Doesn't Laptops often change their Graphic Cards?

**plutomaniac** · 04-06-2013, 02:35 PM

He has Nvidia Optimus (Intel HD embedded + Nvidia dedicated). The game should run using the Nvidia one. It happens with other games too. You need to repair your driver installation. It's not a problem of the game.

http://www.frictionalgames.com/forum/thread-11183.html , question 3

**inspectorjavert** · 04-06-2013, 09:53 PM

Thanks for all your help so far. Sadly I did all you asked and it still lists Intel HD Graphics family as my video device. I haven't checked to see if the buzzing is fixed yet though so here's hoping !

**plutomaniac** · 04-06-2013, 10:51 PM

well you can always update your Intel HD drivers using the have disk method and the game will work even with the embedded one but at lower settings of course