Game crashed after the intro screne

[VGM]

Hello guys,
The game is running well on my PC until the end of the intro scene, where it crashes. So I'm not able to play the game right now
I already tried to update my drivers, but it didn't change a thing.

Here is my hp.log:

Loading data from cloud storage
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Files on steam cloud:
'videogammerman_1100001054B2D2D_user_keys.cfg'
- Update Config Files -
- Update Save Files -
Time: 1
Updated 0 config files and 0 save files
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Version 1.10
-------- THE HPL ENGINE LOG ------------
Creating Engine Modules
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Creating job manager with 7 threads and 1024 jobs
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
Creating script module
Creating lipsync module
--------------------------------------------------------

Initializing Resources Module
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Creating loader handlers
Creating resource managers
Adding loaders to handlers
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Initializing Graphics Module
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Init lowlevel graphics: 1366x768 bpp:32 rr: 60 fs:0 ms:0 driver: 0 cap:'SOMA Loading...' pos-1x-1)
Available drivers:
(0) - 'windows'
(1) - 'dummy'
Creating window: (-1,-1) 1366 x 768 - 32 bpp flags: 3
Setting display mode: 1366 x 768 - 32 bpp 60 hz
Init Glew...OK
Setting up OpenGL
Vendor: ATI Technologies Inc.
Renderer: Radeon ™ HD 6770M
Version: 4.1.11013 Compatibility Profile Context
Max texture image units: 16
Max texture coord units: 16
Max texture buffer size: 268435456
Max texture array slices: 8192
Max user clip planes: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Texture compression 3DC: 1
Texture sRGB: 1
Geometry Instancing: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 4.10
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
Max vertex uniforms: 16384
Max fragment uniforms: 16384
OGL ATIFragmentShader: 1
Tesselation: 1
MultiBindTex: 0
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.7.8
Version Number: 178
Adding engine materials
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing FMOD.
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
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Loading keybinds - file version:5
Loading keybinds - file version:5
Failed parsing of XML document C:/Program Files (x86)/Steam/steamapps/common/SOMA/maps/main_menu/main_menu.voice: file not found
Failed parsing of XML document C:/Program Files (x86)/Steam/steamapps/common/SOMA/maps/main_menu/main_menu.lang: file not found
Character with name Player does not exist in voice handler!
ERROR: Skipping map specific voice file 'maps/main_menu.voice', not found!
ERROR: Could not get group with path 'frontend/' in project 'special_fx'. Reason: An invalid parameter was passed to this function.
ERROR: Could not get group with path 'frontend/' in project 'special_fx'. Reason: An invalid parameter was passed to this function.
-------------- SAVE THREAD INIT -----------------
-------------- SAVE THREAD COMPLETED -----------------
Map script loading started
Map script loading completed
ERROR: Texture 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/particles/dust/materials/dust_light_tiny.dds' for material 'particles/dust/materials/dust_light_tiny.mat' lacks MipMaps
ERROR: Couldn't create material 'Wood Robust.mat'
ERROR: Couldn't create material 'Wood Robust.mat'
ERROR: Couldn't create material 'Wood Robust.mat'
WARNING: Sub mesh '00_01_tap_(Conflict_Present)' does not exist in mesh '00_01_tap_pouring.msh'!
ERROR: Could not find bone '00_01_tap_(Conflict_Present)' in model 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent'
ERROR: Could not find bone '00_01_tap00_01_tap_(Conflict_Added)' in model 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent'
ERROR: Loading entity tap_pouring: Skeletons in mesh file (C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.msh) and .ent file (C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent) differ! Probably caused by .ent not being up to date with mesh
ERROR: Couldn't create material 'Default Soft.mat'
WARNING: Sub mesh '00_01_tap_(Conflict_Present)' does not exist in mesh '00_01_tap_pouring.msh'!
ERROR: Could not find bone '00_01_tap_(Conflict_Present)' in model 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent'
ERROR: Could not find bone '00_01_tap00_01_tap_(Conflict_Added)' in model 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent'
ERROR: Loading entity tap_pouring_kitchen: Skeletons in mesh file (C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.msh) and .ent file (C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent) differ! Probably caused by .ent not being up to date with mesh


Thanks for your help !

[plutomaniac]

Perform a steam file integrity check. What intro scene are you referring to?

[Guest]

I already perform a Steam file integrity check. I even re-downloaded the game after my drivers update, juste in case.

I'm referring this intro scene (he first one) : https://www.youtube.com/watch?v=eV_WfrDPUL4
The game crashes at 0:46 of this video.

My specs, if it can help : http://www.fnac.com/HP-Pavilion-dv6-6090...458155/w-4

Thank you !

[plutomaniac]

At 0:46 is the first time the map is shown. I'm thinking three things:

1) Make sure you have the latest AMD drivers manually installed from AMD.com (beta are ok too)
2) Make sure your DPI is set at 100%. Alternatively, try right clicking SOMA.exe and select "Disable display scaling on high DPI settings".
3) Try closing any background programs including recorders, mouse software and so on. The problem might be due to some other program interfering.