Fatal Error Renderer #0

[Gamemakingdude]

My graphics card is Mobile Intel® 4 Series Express Chipset Family.

This error is preventing me from playing Amnesia. I have tried checking the website for drivers update but the ones im downloading it keeps saying its incompatible and in the read me it shows the driver im using. Anyone know why this is happening?

PS
Yes i have the SSAO and Edge smooth off, i have it on a 1024x768 resolution and tried it in windowed mode.

[plutomaniac]

Make sure you have v1.2 patch if retail or the latest update if steam. What operating system do you have and which laptop model exactly?

[Gamemakingdude]

I have just got the game about 24 hours ago, just finished installing it 12 hours ago. I am using 64 bit Windows 7 and its an Acer Aspire 3738Z.

[plutomaniac]

Are you sure your model 3738z? This model is using a different intel graphics card. It has Intel® HD Graphics and not Mobile Intel® 4 Series Express Chipset Family. What model do you have then?

If you want send me via pm your product code so that I can find the drivers that way. Sometimes, laptops may have two names.

[Gamemakingdude]

Are you sure your model 3738z? This model is using a different intel graphics card. It has Intel® HD Graphics and not Mobile Intel® 4 Series Express Chipset Family. What model do you have then?

If you want send me via pm your product code so that I can find the drivers that way. Sometimes, laptops may have two names.

it shows up in Direct X dialog that it is that graphics card. But i can try pm you the product code.

---

i am not sure where to locate my product code but i am pretty sure its an Acer Aspire 5738Z

[plutomaniac]

Are you sure your model 3738z? This model is using a different intel graphics card. It has Intel® HD Graphics and not Mobile Intel® 4 Series Express Chipset Family. What model do you have then?

If you want send me via pm your product code so that I can find the drivers that way. Sometimes, laptops may have two names.

it shows up in Direct X dialog that it is that graphics card. But i can try pm you the product code.

---

i am not sure where to locate my product code but i am pretty sure its an Acer Aspire 5738Z

you said 3738, not 5738. That's why... Here we go then:

1) Try installing this first(from Acer, old driver):

http://tiny.cc/zt6be

2) If it doesn't work try this(from Intel, newer driver):

http://tiny.cc/qf7vb

If number two doesn't work then your graphics card is not capable or running the game.

[Gamemakingdude]

Ok will try them out. Will let you know once ive done.

---

My net is slow at the moment but i will keep you up to date on how the graphic video cards goes.

---

Do i need to restart after i install a graphics card driver?

---

ok the 2nd setup says The driver being installed is not validated for this computer.

Any ideas why?

[TFEF]

The driver you're currently using (the Acer one?) is not compatible with the Intel one. Uninstall it doing this:

1. Open Add or Remove Programs.
2. Find the driver for your graphics card.
3. Right click, uninstall.
4. Restart your computer.
5. Install the driver you're going to use.
6. ???
7. Hopefully, profit!

[Gamemakingdude]

Ill try this.

---

TEEF I uninstalled the Acer laptop driver and installed the intel that worked, but Amensia still gives me the same error D: Looks like its not compatible with my brothers laptop and i really wanted to play it again and make custom stories.

---

Code: (Select All)

Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1024x768 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos:(-1x-1)
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
  Vendor: Intel
  Renderer: Mobile Intel(R) 4 Series Express Chipset Family
  Version: 2.1.0 - Build 8.15.10.2302
  Max texture image units: 16
  Max texture coord units: 8
  Max user clip planes: 6
  Two sided stencil: 1
  Vertex Buffer Object: 1
  Anisotropic filtering: 1
  Max Anisotropic degree: 2
  Multisampling: 1
  Texture compression: 1
  Texture compression S3TC: 1
  Auto generate MipMaps: 1
  Render to texture: 1
  Max draw buffers: 8
  Max color render targets: 8
  Packed depth-stencil: 1
  Texture float: 1
  GLSL Version: 1.20  - Intel Build 8.15.10.2302
  ShaderModel 2: 1
  ShaderModel 3: 1
  ShaderModel 4: 0
  OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
ERROR: Frame buffer 'Deferred_GBuffer_Main' is not complete! Format is unsupported!
ERROR: Could not create frame buffer for Deferred renderer type: 0!
FATAL ERROR: Renderer #0 could not be initialized! Make sure your graphic card drivers are up to date. Check log file for more information.

This is the log after i tried running it.[/quote]

---

[TFEF]

If both of those drivers don't work, then I don't know what to say. You could try to search for some nice custom drivers, but Intel cards are generally not good cards for gaming.