A game malfunction prevents me from progressing

[Pikmintendo]

I get to one section in the game- the part where Daniel is supposed to have the interactive flashback with the orb - and the orb does not show up. I'm running on Windows 7 home premium, 64 bit, on an acer aspire 5742Z (laptop). My HLP.log file is in the correct place and is attached.

Please help me find a solution to this problem. Thanks in advance.

[Tanshaydar]

Tune down all graphic settings while playing that area, after passing the area set your settings to their former options.

[plutomaniac]

make sure you have Intel HD drivers updated using the have disk method:

http://www.frictionalgames.com/forum/thr...l#pid89162

[Pikmintendo]

@Tanshaydar My settings are already on lowest
@plutomaniac Ive used this method and my graphics card is up to date. still getting the same problem

[plutomaniac]

Attach me here the file HPL.log found under Documents\Amnesia\Main folder.

[Pikmintendo]

@plutomaniac added to the original post

[plutomaniac]

Ok, you have the latest drivers installed. You can do two things:

1) Lower everything to the bare minimum and try the scene again. After that, raise them up again.
2) Skip this scene, it is possible.

[Pikmintendo]

How can I skip the scene? Ive checked key config and tried every key on my keyboard and none of them seem to skip the cutscene.

[plutomaniac]

Not the cutscene. You can avoid this diary, you don't have to pick it up. You can continue the game without it. If you want to see it just check a youtube user playing it. It is not something important.

[Pikmintendo]

Not the cutscene. You can avoid this diary, you don't have to pick it up. You can continue the game without it. If you want to see it just check a youtube user playing it. It is not something important.

ok thank you