Game crashes on loading the main menu

[Paddin]

Hi guys, I am unable to play my Steam version of Amnesia and I have read through the guides, updated my graphics card drivers and nothing seems to help. When I start the game it gives me the start up messages, lets me change my gamma setting and then crashes as soon as it starts loading the main menu with the message:

Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 001B:004EC170

It is a Windows Vista Home Premium 32-bit. It is an Acer Aspire 6920G laptop with a Nvidia GeForce 9500m GS. The HPL.log is attached.

I hope you can help, I love this game and want to play it myself.

[jens]

Did you update the drivers by downloading the latest from nvidia.com?

[Paddin]

Did you update the drivers by downloading the latest from nvidia.com?

Yeah I did, my drivers are fully up to date

[Adryan1235a]

thats what mean says i just bought it today off of gamestop.com and every time i try to launch the game it says it crashes and a thing pops up called BlackBox saying !!!GAME CRASHED!!!

it says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

please help i just bought it today hoping i could play it

help

---

thats what mean says i just bought it today off of gamestop.com and every time i try to launch the game it says it crashes and a thing pops up called BlackBox saying !!!GAME CRASHED!!!

it says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

please help i just bought it today hoping i could play it

help

i Tried opening amnesia directly throught Amnesia.exe in the Amnesia folder and it says the program can't start because SDL.dll is missing from your computer.
what should i do? where can i find the SDL.dll?

---

thats what mean says i just bought it today off of gamestop.com and every time i try to launch the game it says it crashes and a thing pops up called BlackBox saying !!!GAME CRASHED!!!

it says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

please help i just bought it today hoping i could play it

help

---

thats what mean says i just bought it today off of gamestop.com and every time i try to launch the game it says it crashes and a thing pops up called BlackBox saying !!!GAME CRASHED!!!

it says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

please help i just bought it today hoping i could play it

help

i Tried opening amnesia directly throught Amnesia.exe in the Amnesia folder and it says the program can't start because SDL.dll is missing from your computer.
what should i do? where can i find the SDL.dll?

okay nevermind the SDL.dll but it still says Amnesia.exe caused an EXPCEPTION_ACCESS_VIOLATION in module <UNKOWN> at 0023:00000000

[plutomaniac]

http://www.frictionalgames.com/forum/thread-3754.html
http://www.frictionalgames.com/forum/thread-11183.html

[Paddin]

http://www.frictionalgames.com/forum/thread-3754.html
http://www.frictionalgames.com/forum/thread-11183.html

I already followed the instructions in these topics, it didn't fix the issue I've been having

[plutomaniac]

what graphics card (renderer) and opengl version does the HPL.log file say that you have then?

[Paddin]

what graphics card (renderer) and opengl version does the HPL.log file say that you have then?

The renderer is GeForce 9500M GS/PCI/SSE2 and the opengl version is 3.3.0

[plutomaniac]

have you edited any files or similar? Do a steam file integrity check

[Paddin]

I haven't edited any files, I just did a steam file integrity check and it told me everything was verified