Vist crash IV

**avidgamer** · 12-15-2007, 06:29 AM

I am having problems launching Penumbra Overture Episode 1 on a Vista 32-bit OS w/ plenty of RAM and a more than capable Radeon HD 2900XT graphics card. I click the icon and it begins to load for a couple of seconds and then it stops. I've tried almost everything--turned off start up programs, Anti-Virus and Spyware. I even downloaded OpenAL SDK 1.1, Penumbra updates and tried reinstalling, then opening the program as an administrator but nothing seems to work. Does anybody have a solution?

**Thomas** · 12-15-2007, 12:27 PM

Make sure u download and install the latest drivers for your video card. The drivers that come with Vista will not work.

**avidgamer** · 12-15-2007, 07:05 PM

My graphics card is up to date and more than capable for the task. Can you offer me any other help?

**WindexGlow** · 12-15-2007, 07:33 PM

can you offer more help for us by posting system specs, and hpl log?

**Thomas** · 12-16-2007, 11:13 AM

Did you update your video card drivers?

**avidgamer** · 12-17-2007, 05:09 AM

Here are my systems specs and a log:

OS Name MicrosoftÂ® Windows Vistaâ„¢ Home Premium
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name USER-PC
System Manufacturer System manufacturer
System Model P5K
System Type X86-based PC
Processor Intel® Core™2 CPU 6600 @ 2.40GHz, 2394 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0302, 4/23/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6000.16407"
User Name User-PC\User
Time Zone Eastern Standard Time
Total Physical Memory 3,326.31 MB
Available Physical Memory 2.05 GB
Total Virtual Memory 6.66 GB
Available Virtual Memory 5.33 GB
Page File Space 3.54 GB
Page File C:\pagefile.sys

Log Name: Application
Source: Windows Error Reporting
Date: 12/16/2007 10:47:04 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: User-PC
Description:
Fault bucket 9, type 5
Event Name: PCA2
Response: None
Cab Id: 0

Problem signature:
P1: Penumbra.exe
P2: 0.0.0.0
P3: Penumbra.exe
P4: unknown
P5: unknown
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:\Users\User\AppData\Local\Temp\{1ea95fc5-8f5e-4a8f-b773-b76757d306f4}\appcompat.txt
C:\Users\User\AppData\Local\Temp\TabFA36.tmp

These files may be available here:
C:\Users\User\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0f0712b5
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-12-17T03:47:04.000Z" />
<EventRecordID>9439</EventRecordID>
<Channel>Application</Channel>
<Computer>User-PC</Computer>
<Security />
</System>
<EventData>
<Data>9</Data>
<Data>5</Data>
<Data>PCA2</Data>
<Data>None</Data>
<Data>0</Data>
<Data>Penumbra.exe</Data>
<Data>0.0.0.0</Data>
<Data>Penumbra.exe</Data>
<Data>unknown</Data>
<Data>unknown</Data>
<Data>200</Data>
<Data>-1</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\User\AppData\Local\Temp\{1ea95fc5-8f5e-4a8f-b773-b76757d306f4}\appcompat.txt
C:\Users\User\AppData\Local\Temp\TabFA36.tmp</Data>
<Data>C:\Users\User\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0f0712b5</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 12/16/2007 10:47:04 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: User-PC
Description:
Fault bucket 9, type 5
Event Name: PCA2
Response: None
Cab Id: 0

Problem signature:
P1: Penumbra.exe
P2: 0.0.0.0
P3: Penumbra.exe
P4: unknown
P5: unknown
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:\Users\User\AppData\Local\Temp\{1ea95fc5-8f5e-4a8f-b773-b76757d306f4}\appcompat.txt
C:\Users\User\AppData\Local\Temp\TabFA36.tmp

These files may be available here:
C:\Users\User\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0f0712b5
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-12-17T03:47:04.000Z" />
<EventRecordID>9439</EventRecordID>
<Channel>Application</Channel>
<Computer>User-PC</Computer>
<Security />
</System>
<EventData>
<Data>9</Data>
<Data>5</Data>
<Data>PCA2</Data>
<Data>None</Data>
<Data>0</Data>
<Data>Penumbra.exe</Data>
<Data>0.0.0.0</Data>
<Data>Penumbra.exe</Data>
<Data>unknown</Data>
<Data>unknown</Data>
<Data>200</Data>
<Data>-1</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\User\AppData\Local\Temp\{1ea95fc5-8f5e-4a8f-b773-b76757d306f4}\appcompat.txt
C:\Users\User\AppData\Local\Temp\TabFA36.tmp</Data>
<Data>C:\Users\User\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0f0712b5</Data>
</EventData>
</Event>

**Thomas** · 12-17-2007, 07:33 AM

(Merged threads...)

Could you please copy the contents of hpl.log found in
"My Documents/penumbra overture/Episode 1/"

**avidgamer** · 12-18-2007, 01:11 AM

I have looked for the hpl.log but I cannot find it. Maybe it's the Vista. It lists every file from: alut.dll to zilb1.dll but there is no hpl.log. The only log I could find was from the Event Viewer.

**Thomas** · 12-18-2007, 10:41 AM

avidgamer:
It seems like you are looking in the wrong place. There is no dll files where I want you to look. What is the exact path for where you are checking?