Just bought Penumbra but Shelf doesn't recongnize purchase info

[denorthewode]

I put in my purchase info to download the game and I get the "no such purchase" message.

[plutomaniac]

contact Jens

[plutomaniac]

And I have to ask you: What does that have to do with a Penumbra purchase problem? Not only at the wrong forum and thus game but also at a completely irrelevant topic.