EXCEPTION_ACCESS_VIOLATION

**stevekovitch** · 08-21-2012, 11:04 AM

Hello, i really need your help. I downloaded Amnesia on steam, but everytime i try to launch the game im getting the same error !

Quote:Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module at 001B:00000000

I updated my graphic drivers, i deleted them and installed them completelly new, i installed amnesia several times new and tried everything x.x nothing, really NOTHING helps D:

i have a ATI Mobility Radeon HD 4500 Series on a HP G62.

i will also attach the hpl file and the dxdiag file.

please help me !

and sorry for my bad english xD

**Robby** · 08-21-2012, 11:13 AM

The GPU appears to support OpenGL 3.2, so that is not the problem.

I'll let the devs figure this out since I can't help further.

**jens** · 08-21-2012, 11:21 AM

Go you amd.com and download a driver for your graphics card, install it, reboot computer and then try to run the game.

**stevekovitch** · 08-29-2012, 02:16 PM

(08-21-2012, 11:21 AM)jens Wrote: Go you amd.com and download a driver for your graphics card, install it, reboot computer and then try to run the game.

i tried that so often Sad

it just doesn't work D:

**Robby** · 08-29-2012, 02:33 PM

(08-29-2012, 02:16 PM)stevekovitch Wrote:
(08-21-2012, 11:21 AM)jens Wrote: Go you amd.com and download a driver for your graphics card, install it, reboot computer and then try to run the game.
i tried that so often it just doesn't work D:

Code: (Select All)

Renderer: GDI Generic Version: 1.1.0

That is a problem. Do you have an onboard graphics card?

**plutomaniac** · 08-29-2012, 10:03 PM

from where did you get the game?

**Robby** · 08-30-2012, 07:48 AM

(08-21-2012, 11:04 AM)stevekovitch Wrote: I downloaded Amnesia on steam,

The first post has ^ as an answer.

The GDI Generic part seems strange. An onboard graphics card maybe?

**plutomaniac** · 08-30-2012, 01:23 PM

the game is not from Steam, everything else is secondary

**Robby** · 08-30-2012, 02:10 PM

(08-30-2012, 01:23 PM)plutomaniac Wrote: the game is not from Steam, everything else is secondary

Ok, you know a lot better than I do. Best wait for this thread's creator to respond back.

And in the log (don't know how many times I said) "GDI Generic Version 1.1.0" appears. Could that be an onboard graphics card? (I faintly remember something like that.) Or maybe it is something else hardware-related.