Blank Profiles and Options

**chubbyboy45** · 01-14-2013, 12:47 AM

When I go to create a profile, I can type in whatever but when I hit enter or click ok, it doesn't show up on the profiles page. I can make like 20 of them, and I can't see any, just a blank list. If I click where my new profile should be located, it doesn't highlight or anything too. Also no options show up under the options menu. This sucks Angry

Anyone know what's up?

**jens** · 01-14-2013, 07:39 AM

Sounds like the user running the game might not have the correct permissions needed to write files. Try to reinstall the game, preferable with an account that has administrator rights, or to install the game using run as administrator.

**chubbyboy45** · 01-15-2013, 04:29 AM

Thanks for your response jens Smile

How exactly do I "install the game using run as administrator"?

**Statyk** · 01-15-2013, 08:03 AM

Right click the installer and pick "Run as Administrator"

**chubbyboy45** · 01-16-2013, 02:56 AM

I just tried that a couple of times and it didn't work. I uninstalled it and reinstalled it again with no change Sad

**plutomaniac** · 01-16-2013, 12:52 PM

after the issue occurs attach hpl.log as said in the troubleshooting guide, problem x

**chubbyboy45** · 01-17-2013, 02:47 AM

This is my new thread for the problem I am having. Here is the description:

When I go to create a profile, I can type in whatever but when I hit enter or click ok, it doesn't show up on the profiles page. I can make like 20 of them, and I can't see any, just a blank list. If I click where my new profile should be located, it doesn't highlight or anything too. Also no options show up under the options menu. This sucks Angry

Anyone know what's up?

Here is the link:

http://www.frictionalgames.com/forum/thread-19922.html

I have a Dell Inspiron 520 Desktop. It has a 32 bit operating system and it runs Windows Vista. I have attached the HPL log too.

Thanks for your help!

**TheBlastPassage** · 01-17-2013, 03:20 AM

Where did you get the game from?

**plutomaniac** · 01-17-2013, 03:38 AM

Update your AMD drivers to the latest possible to have OpenGL 2.1 support. The current ones are very old and thus the game cannot run properly with them.

**chubbyboy45** · 01-17-2013, 03:40 AM

TheBlastPassage, I got it from Steam.
Plutomaniac, okay I'll try!