Game will only start on some resolutions and then it own't load

[itwontwork]

My pc specs: Desktop running windows 8, 16 GB DDR3 Ram, 7850 Graphics Card with 2 GB Video memory, core i3 processor with 3.3 ghz clock speed, and two hard drives one being a ssd 100 gb and the other a 500 gb hdd.

So whenever I turn on amnesia at my monitor's resolution (1680x1050) it won't start. The game just sits on a black screen. However on certain resolutions when i play in windowed mode the game works up until the point where it starts loading the actual game. I go through the picking a name and everything and then when it starts loading it says that Amnesia.exe has stopped responding and it just will not load. Has anybody solved a way to fix this? I really want to try this game as it looks amazing. I already went through the troubleshooting guide and nothing fixed the problem.

Any help would be greatly appreciated.

[PutraenusAlivius]

Give us your HPL.log. Also, where did you get the game?

[Doomtodeath]

Are you running it on steam? Or is it a disc-game?

[itwontwork]

Are you running it on steam? Or is it a disc-game?

Yes I have it on steam. Turning off the overlay did nothing btw.

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Give us your HPL.log. Also, where did you get the game?

I got the game on steam and here is my log.



Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1024x768 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: ATI Technologies Inc.
Renderer: AMD Radeon HD 7800 Series
Version: 4.2.12002 Compatibility Profile Context 9.12.0.0
Max texture image units: 32
Max texture coord units: 16
Max user clip planes: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 4.20
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
OGL ATIFragmentShader: 1
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Headphones (High Definition Audio Device)(OpenAL default)
1. Generic Software on Speakers (High Definition Audio Device)
2. Generic Software on Digital Audio (S/PDIF) (High Definition Audio Device)
Trying to open device 'Generic Software on Headphones (High Definition Audio Device)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 626 ms
Entities: 134 ms
Compilation: 1 ms
Total: 768 ms
Meshes created: 26
Bodies created: 5
-------- Loading complete ---------
Setting profile: 'Brian' Path: 'C:\Users\Brian\Documents/Amnesia/Main/Brian/'
-------- Loading map '00_rainy_hall.map' ---------
Cache Loading: 1269 ms
Entities: 4963 ms
Compilation: 25 ms
Total: 6302 ms
Meshes created: 147
Bodies created: 48
-------- Loading complete ---------

[plutomaniac]

Some background program/service is causing problems. The game itself runs just fine, something is blocking it.

[itwontwork]

Some background program/service is causing problems. The game itself runs just fine, something is blocking it.

Hmmmmm any idea as to what could be doing that?

Edit: so I just went and allowed it for all users, but now I'm getting application load error 5:0000065434

[plutomaniac]

What does Allowed it for all users mean? Maybe you are running comodo firewall or some antivirus product, gamebooster and programs like that. Maybe some program like fraps etc which use 3d resources.

[itwontwork]

What does Allowed it for all users mean? Maybe you are running comodo firewall or some antivirus product, gamebooster and programs like that. Maybe some program like fraps etc which use 3d resources.

I right clicked on amnesia.exe clicked on properties and then the security tab and made sure the game had full permissions for authenticated users. I'm not running gamebooster, fraps, and I checked my firewall and windows defender and neither say that amnesia isn't allowed.

[plutomaniac]

Make sure you reset the permissions that you changed first because you did something wrong and caused another error. Well the above programs are just examples, we can't know what is causing the problem but this is a software conflict as it seems.

Also, do a steam file integrity check or even a local content removal followed by letting the game redownload. After that rename the folder Amnesia at Documents to Amnesia-OLD and launch the game again.

[itwontwork]

Make sure you reset the permissions that you changed first because you did something wrong and caused another error. Well the above programs are just examples, we can't know what is causing the problem but this is a software conflict as it seems.

Also, do a steam file integrity check or even a local content removal followed by letting the game redownload. After that rename the folder Amnesia at Documents to Amnesia-OLD and launch the game again.

I already tried those things and I can't figure out which program could be interefering. I'm about to give up.